Wendy's — Restaurant in Thomas Township

We ordered a 4 for 4 and when we got home, my cousin took a bite and the burger was completely raw. It was pink in the middle. We called and told them and they let us know a free meal would be waiting, great! We went back the same night and ordered more food on top of that free 4 for 4 we were about to redeem. The cashier let us know we were all set and we were about to pull away then realized we never got our drinks. Thankfully we remembered but unlucky for us that wouldn’t have been the only thing they forgot. Once again we got home after purchasing a $5 biggie bag and realized the nuggets were missing from the meal. Not only that but they didn’t make the free meal they owed us correctly. They food was cold and hard by the time we got home and I live less than 10 minutes away! Disgusting. I’ve never had such a bad experience at...

The guy who worked the window and took my order tonight was amazing. He treated me so good and made sure I left happy. I had been to 3 restaurants trying to cure my cravings, and he made sure I left Wendy's with a smile on my face even though they didn't have exactly what this mama was craving. Thank you so much to him. My receipt says his name was Esai, but not 100% sure, there was another guy lending a hand, so it's a toss up, both were awesome, but the main dude, was on point. My order number was 3345, 10:39pm, 09/07/2021. Thank you again!

Outside of the outstanding service, they made the food perfect for me too. It curved my craving for the night and I look forward to going back. I am so happy I decided to go to Wendy's tonight, great attitudes make a huge difference....

Messed up order. Warm at best food thinking it sat around a while and missing sauces. Went back. Manager never apologized. Makes new nuggets, puts baked potato I already had and put it in new bag. Now getting cold sitting on counter to correct issue. Now get back home to now throw baked potato in microwave so it’s hot. Very dissatisfied. Do not recommend. Not first time. Check your food before you leave make sure everything is correct and food quality is good.again screw up my order. Worst restaurant I’ve been at. Get yourself together and pay attention to your orders. Your company needs look at how they operate. Screw up every order I’ve had with them. I recommend not going to...