Dutch Bros Coffee — Restaurant in Thornton

I am writing this review as I sit stuck in line at this location. Normally I'm very happy with the service received at Dutch Bros, I'm from the Pacific Northwest and have been a Dutch customer for about 13 years.. now as for my less than satisfying experience. I understand many businesses have restrictions due to the pandemic, my work does too, that being said its a little ridiculous to not have a sign out at the entrance that states " no cash, card only" Because of this I got stuck in line for 20 minutes and wasn't even able to get my morning coffee. You can go plenty of places also respecting social distancing and pay cash but apparently my money isn't good at DB right now.. Normally I would understand and just get over it but the server that originally told me they couldn't take cash didn't even take the time to tell the other customers that he rushed to help, to let me get through so I didn't have to wait and be stuck in their line for nothing. seemed like they were only interested in moving on to the next customer who could tip them with no regard for the fact that if they weren't willing to serve me coffee I'd still like to go somewhere that could, all they had to do was let the car next to me know that I needed to get through and to wait one minute but that must have been a non concern since They knew I couldn't tip since paying cash which is no longer good here.. I'll be sticking with my preferred DB in lakewood from now on since their service is more satisfactory and while they aren't perfect and no one is they actually show regard for the people frequenting their location.. I'm...

Trust me when i say spend the extra time to drive to another location. I'm a huge dutchy and every single time I come here I leave irritated and dissapointed. The speed, quality, and service are well below subpar. I live 3 block away from here and I'd rather drive 15 mins away to another dutch because it's seriously not worth it here I think I've seen like 2 kids smile there while working... there's no interest in the customers. None of them know how to handle the line. And it takes well over 15 mins to get ur drinks every time....I went today with 2 cars infront of me and waited 20 mins. I get messing up every once in a while and I get having rough days but I've given this stand 6 months to be better and it's almost worse. The only 2 employees that have ever represented the dutch culture is the person with pink hair and always wears pink accessories and another person who has bangs and wears overalls. Idk their names but they've been the only reasons we come back. Idk who the manager or who's in charge of the stand but this stand is...

Was not a fan at all!!! First we drove up being our first time we didn't know what we wanted to try ,so this girl walks up to our window and was nice but asks what we would like and we were like can we see a menu and she said she didn't have any..so she told us we had to goggle the menu which Is not really what you Wana do at a drive threw so we asked if we could wait to get up to the small menu and she then seemed anoyyed and said she would come back well she never came back, BTW the little menu does not have alot of options so my husband just goggled the menu, well these people are for sure fast coffee makers we had no time to look threw the whole menu because we had gotten to the window befor we knew it, I got the banana split freeze and it just tasted like strong coffee with ice not much flavoring at all.so it may be good for people that know the menu and been there many times but not new...