New Asian Express — Restaurant in Thornton

I visited this establishment for lunch with colleagues based on a coworker’s recommendation, hoping for an affordable and enjoyable dining experience. While the food quality was satisfactory and the prices were reasonable, several significant issues detracted from the overall experience.

Upon entering, I noticed that the front dining area was cluttered with stored items, which raised concerns about the organization and cleanliness of the establishment. The presence of a mouse near a stack of boxes by the entrance was particularly alarming, suggesting potential issues with pest control. Additionally, the doors appeared to malfunction, failing to close properly, which may contribute to such problems.

The dining area itself was concerning, with sticky tables, unclean floors, and cleaning supplies and trash bags left near the trash can. These conditions cast doubt on the overall hygiene of the restaurant, including the kitchen, which I did not observe but can only imagine may reflect similar standards. Such conditions raise questions about whether the establishment adheres to (FDA) regulations or undergoes regular inspections.

While I appreciate affordable dining options, I prioritize cleanliness and hygiene. Regrettably, the state of this restaurant does not meet my standards, and I would caution others about dining here until these issues are addressed. The potential health risks, including the possibility of contaminants in the food, are significant concerns that...

New Asia Express offers a delicious selection of Chinese food that certainly satisfies the taste buds. The flavors are rich and authentic, making it a go-to spot for satisfying those Chinese food cravings.

The highlight, however, was the welcoming and friendly staff. Their warmth and hospitality added a pleasant touch to the dining experience. They were more than willing to help with menu choices and ensure everything was to our liking.

While the food and service were impressive, I couldn't help but notice the run-down environment. The place is in need of some maintenance and updating to match the quality of the food they serve. It's clear that the focus has been on the culinary aspect, but a refreshed interior would make the overall experience even better.

Despite the outdated ambiance, New Asia Express's tasty cuisine and wonderful staff make it a worthy choice for a satisfying meal. With a bit of attention to the environment, this place has the potential to become a top-notch dining...

Take your family to the Chinese food place one block over, it's better in every way.

I've always called in a large order of their chicken wings and never had a problem untill last year or so. The chicken wings has small fractured bones in about 80 percent of the wings. I do not recommend this place if you have any kids. The food is not as good in quality as it used to be.

Also, for the last few orders they have been quoting pickup times of 15 mins so I would wait about 30 to give them enough time. When I show up they quietly tell the chef in the kitchen to start making my order (in their native language). So bottom line is I'd sit there for another 15-30 mins after arriving. My last visit, they were not busy and standing around conversing when I arrived. I really do like this place but I think management has gone down hill on quality control. The place a block over has a nicer dining area, more comfortable for a family, quality food, people are nicer, and is priced...