Popeyes Louisiana Kitchen — Restaurant in Thornton

Worst Popeyes franchise ever. Everytime I go in to order a family meal, I always have to wait. I'm usually cool about it. So I go in today. I order a 16 peace meal, dark meat only. I told them I'm willing to wait the 20 minutes for them to cook it. I wait my full 20 minutes, drive all the way home, check, and it's two classics (white and dark meat), I drive all the way back, and let them know.

Manager wouldn't even come talk to me. I asked the associate to speak with the manager, because this is not the associates job, but the manager wouldn't come. The associate said the Manager can't speak english, so she won't come. Why would you be a manger if you can't do your job. They simply replace my pieces with their own. They only have 15 pieces, so I take one out from the ones they gave me to make it 16, because they CAN'T DO ANYTHING ELSE TO MAKE IT RIGHT. I waited the full 20 minutes. Drove all the way home. Had to drive all the way back on my time. And they could do nothing for me and the manager wouldn't even come to talk to me.

WOW! Popeyes...so bad! I worked at KFC in my teenage years, and if we messed up, we refund their meal and we make it right!

That's why ORIGINAL RECIPE KFC IS ALWAYS THE BEST!

AVOID THIS FRANCHISE...

Bad location on 104th. Drove 20 min to get the food ordered 3 piece combo Chicken strip combo Blackened chicken sandwich Got all the way home they forgot the blackened sandwich and no reciept. Called and spoke to a gentlemen he si ply said "come back we can give you the sandwich and a side for the mess up" so 60 min travel time there and back. I go through drive through ask for the sandwich they ask for receipt I said I didn't get one I just called, luckily the guy in front counter noticed me they gave me the sandwich, but I asked for 2 cheesecake instead of a side for having to drive back, he simply stated yes, HOWEVER when he was bagging my food the lady that brought him the sandwich looked in the bag then looked at me gave a dirty look, and took 1 cheesecake out and handed me the bag! That was very rude of the employee to even give a rude look at a customer and to take 1 cheesecake out really!?!? 2 cheesecake I asked to be compensated for driving close to 1 hour. They need to get it together at this location. I think I will try prairie center in Brighton next time since this service...

So I just came to this Popeyes ordered my food and said I wanted water cuz I didn't want soda. So I asked for a cup of water and she said that she has to charge me for a soda. No more cups of water. If this is Popeye's new policy then you've just lost my business. So this is the next day I got a response from the owner of Popeyes. In his response or her response they said they are sorry that my visit didn't meet my expectations yet. They didn't say anything about whether or not they're charging for water or not. So I'm going to assume that they're charging for water. So take a piece of paper and tear it. That's the sound. The sheet of coupons that came in the mail made when I tore them up and threw them in the trash. Charging for water is not your biggest problem. It's all the other stuff that people say about your restaurants. I'll just have to find a better place for spicy chicken. Come to think of it. Kicking chicken's pretty good too. And then there's raising Cane's. Well...