First time in a Baja Fresh....and last. Asked about just a steak bowl with a little cheese (for my dog) and the person at the counter just said their baja bowl which usually comes with beans, rice, etc., but since i didnt want any of that and was going to be charges $14 anyways, i asked if they could do a little more steak since everything else was opted out. They said normally they dont but would thus time. (And I wasnt asking for the bowl to be filled with steak, either, just asked for a little extra). After paying, and I tipped as well. (I drive doordash and just spent evrrything I had made up to that point at that restaurant. And I get screwed out of tips a lot, but thats another subject.) While waiting, she kept looking over at me and talking to the cook in Spanish making it obvious the discussion was about me and probably the tip i left. When the order was ready, she just tossed in on the counter and said "Sir,cypur order is ready" then went back to talking to the cook. Got out to my car and was giving my dog the bowl and there was a little bit of steak and a bowl filled with cheese. Unbelieveable! I was ticked off but was going to let it go. Then I go for my burrito, looking through the bag for a FORK, she only put a spoon in it. She know what the order was and just to be spiteful, just put in a spoon. At that I went back in and asked if they had forks and she played stupid and asked "didnt i put one in?" "No, just a spoon, but you already knew that." Then hands over 5 forks. First time, and last time i will EVER visit...
Read more5/6/25 Edit: we went back for a taco Tuesday meal and the new cashier was much more pleasant to deal with, the tacos deal was great so we’ll be going back more often.
The cashier seemed pretty surly tonight. My wife and I ordered one burrito each to go, she doesn’t do dairy, so she asked them to hold the sour cream and cheese and substitute guacamole. I asked for the same burrito but with everything. When we got home, we discovered neither burrito had cheese or sour cream, and no guacamole either. They just weren’t what we were looking forward to. The cashier didn’t put the receipt in the bag so kinda hard to call and complain. Used to be a good place but we’ll just stay away from there in the...
Read moreNormally I would rate 3-4 ⭐ But today I walked in the door and the woman at the counter, whom I've never seen before, gave me a long cold and uncomfortable stare. I asked why the stare? A man at the counter answered it was the door sound (?) Her manner and expression as I ordered were rude and hostile, the very opposite of how she treated other customers. I ordered a "norman Baja Fresh chicken taco". It looked and tasted nothing like a Baja fresh taco. The meat was blanched white, waterlogged, tasteless and tough. Obviously there was foul play. Would the manager and district supervisor please instruct his employees to not accept lies and dispersions from walk-ins, even if they...
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