Church's Texas Chicken — Restaurant in Topeka

I used to love going to Church's Chicken couldn't wait to bite into that crispy tasty chicken. Oh and we cannot forget the honey butter biscuits terrific. Love the fried okra. But for some reason today April 5th 2022 at between 10:30 and 10:45 this morning we decided to go there and get Church's Chicken for lunch. So we ordered a 12-piece meal that included the fried okra the biscuits coleslaw and chicken but for some reason when we asked for honey and butter so we can put on our biscuits because we love to put extra we got told that they put the honey in the butter on the biscuits that they don't give out honey and honey and butters anymore so I let that slide because they are good but when you bite into chicken and it tastes like cardboard wait a minute cardboard had more flavor than the chicken the coleslaw didn't have enough sauce on it the okra tasted stale like it was set for a while or it was left over from last night. Try to call and make a complaint nobody wanted to answer the phone. So not only do we get rude customer service we get bad tasting food and nobody wants to hear the complaint. My wife and family and I have decided we will no longer go to Church's Chicken anymore. They have a long way to go to even try to get us back. I wouldn't even feed the chicken to my dog that's how nasty it was. And Church's Chicken when you do see this review. Please feel free to contact me because...

The food was phenomenal for most of it being ready and under a heat lamp. We got the 5 piece tender meal with fries, 3 piece tender meal with fries, 3 piece chicken meal with fries, and the chicken fried steak meal with mashed potatoes and country gravy. I was surprised it was really good. Too bad they only had ac in their I guess it was a walkway at the front of the store, we had to eat it for in the car it was way too hot and too small to eat in the building. The service well they were there they only work on one order at a time. There was a couple in front of us when we arrived and they were ordering a teen came in who was with their party to get napkins and he said he was done and his mom said she hadn't got hers yet. We had to wait about 10 mins or so for then to take our order their not in a hurry but they didn't miss anything. I'm not sure what or how they make the biscuits they almost looked like some kind of dessert the were I guess deep fried the were hard in the outside but once you got into it they were soft. There parking lot is really small if u don't watch it u could park in front of the order box for...

We came to order our food and we ended up getting fries instead of okra...we called. The employees were kind and got the replacement ready for us. As we are waiting for our fresh okra. The OWNER or MANAGER is pacing around the lobby reprimanding the employees who are in the middle of dinner rush IN FRONT OF ALL THE CUSTOMERS. we had a pleasant experience until we had to interact with the owner. Do not disrespect the people who work hard to make money for you. The owner is the reason for this bad review. Even with a simple mistake the employees were great. These poor employees were doing their best to keep up with orders and he continuously stops them from working to tell them to hurry up. He is a horrible experience for this company. He should stay home and only arrive when...