The Japanese or Asian old skinny and short lady was very rude with her service. She is so unprofessional and not welcoming at all. She didn’t have the proper skill of how to treat her customers. So thing is I don’t believe in tipping culture and I don’t see that as a required thing, so most of the times I choose not to tip, especially if it’s a cafe or fast food restaurant. Honestly this food felt like a fast food, so I didn’t feel the need to tip. Like a quick eating for me, not like a complete lunch or dinner. When that happened. This old lady had audacity to come up to me and call me out for not tipping and being rude about it. She even said “don’t come again” in a rude manner. Which was very disrespectful as this was my second time coming here to eat. First time when I came the young lady that helped us she was very nice and her service was really good. That’s the reason we came back, and we were gonna make it our regular spot on every Monday. But they lost this opportunity. Also the way that the old lady comes up to us and calls us out, shows how cheap she is and how could someone beg like this in a restaurant by tipping, that’s so cheap and pathetic. Also there is no law that says about tipping is mandatory as well, so I don’t see a reason why people should be enforced to tip. I openly say it I don’t tip, I did ubereats myself 1 year ago and I never begged or expected for a tip from the customers because I know that’s pathetic. Also a another thing when I explained this to the manager, instead of acknowledging it, she started arguing with me. At the last she apologized but it didn’t seem like she cared, looked like just formality. And when I was talking to the manager, the old lady walked behind us and gave us a dirty face and yelled “uhhhhhh” right in front of manager. That is just unprofessional, everywhere else I go it’s not like this. By the way this is USA, you can’t be rude to your customers and be unprofessional to them, it doesn’t work...
Read moreGreat casual place for okonomiyaki. It’s a grilled Japanese specialty similar to pizza but with a shredded cabbage base and a more teriyaki-like sauce. I’ve had okonomiyaki freshly made in Osaka and I can at least say this place is comparable to that. It’s hard to get good okonomiyaki in the US so in that regard this place is great.
There’s lots of unique choices. According to the adverts, this is Hiroshima-styled but my friend from Hiroshima wasn’t familiar with it. Still very fun and creative whatever the style.
The place is somewhat simple so don’t expect a full Japanese restaurant menu. Nevertheless they do order-to-go meals that make it easy to take the experience home. I haven’t tried the other stores but the service here was good and people seemed happy...
Read moreSecond time here and have been very happy with the service and food.
The okonomiyaki will be delivered to you already made on a hot metal plate so it will keep it nice and warm.
The seafood one is pretty stuffed with goodies as well as the beef one (their specialty). Others, I couldn't really taste the ingredients, alas they were all delicious.
Appetizers as well as other dishes were really good as well. Specially the tsukemen, the sauce was flavourful and spicy. In contrast to other tsukemen I had, the sauce was cold and noodles were hot (freshly boiled). All ingredients (meat, veggies, etc.) were in noodle bowl.
I would recommend this place to try out if you are craving some okonomiyaki and want to try out some...
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