Wendy's — Restaurant in Town of Amsterdam

I waited 15 minutes to get through the drive-thru and ordered two quarter-pound double stacks along with my wife's food. Upon driving away I realized I had received single patty burgers, not double stacks. I turned around and went back to the drive-thru, spending at least another 15 minutes just to get through a second time. I informed the lady at the speaker- she told me it was no problem and please pull around to receive the correct double stacks. Once I pulled up to the window a different woman walks over, asked that I give her back the incorrect ones, and proceeded to quickly open up one in front of me (and all her co-workers) as if to prove me wrong. She then lies in front of her coworkers and said that the orders were made correctly, but bc she already made the new order, we can just have those. The woman proceeds to throw out the two burgers, gets the news ones, then storms away- end of transaction. She made me feel like I was just wasting their time for simply asking for just the food I had originally ordered! I didn't make a big deal of it... I just asked for the correct ones so I could be on my way. But instead of saying "here ya go, sorry about that", it had to be a big theatrical performance. In the end I got what I had ordered, the food was as expected and all the other employees were nice and efficient for what presumably was a busy night with too few workers. Look out for this miserable lady... she obviously has some stuff going on in her personal life that tends to flow over into customer's lives. God, if that's how she treats customers, I could only imagine how much of a joy this woman is...

If there’s something that I hate in my life is getting my food screwed up…. $45 dollars later, the order was not satisfactory. The burger was supposed to be A Dave’s Double, but apparently a double and a single is the same, when they make it not when you pay, this order was supposed to come with a Lemonade but we got ice with lemonade instead of lemonade with ice. The fries were nasty as well. Now, I don’t mind paying for a good meal specially when I’m craving it. So I went inside to have them made right, again cause Wendy’s pay for my wasted time….and I was appalled when I saw this teenager with braids but no mesh making some orders of fries….and eating them as she fill the orders, no gloves and bare hands from the food to her mouth to the order being filled. Sure they changed the burger but after seeing that I kind of lost the wanting to eat my burger. I believe that’s an OSHA violation…… Place is run down, looks dirty and unkept. I don’t recommend this location at all….and that’s a shame cause it’s the only Wendy’s in town. Smh. Most likely I’m gonna escalate this to a manager. Oh yeah…ask for jets up and napkins because apparently those are optional commodities since I got none. I’m one to give opportunities to young people but when you fill a fast food with teenagers and a younger crowd at rush hour is never a good idea, because GenZ don’t care about anything but their traumas in life. I’m aggravated because I was hungry and tired from work, now I’m hungry, tired and lost a good penny on a useless...

If I could give this place ZERO stars I would. Everytime I go, they hire humanity's rudest for that day. Let me set the stage. 1. My Mother is getting older and sometimes she gets easily confused. 2. She is hard of hearing. It was a nice day out. We pull up to the drive thru. It was warm out so..why not have an ice cream float. Sometimes they ask for options of "chocolate or vanilla" or "coke or root beer" etc. All my Mother wanted to know were these options. The exchange went something like this. Mom(M): What kinds do you have? Employee(E): Pick the kind you want. M: Well, I can't pick. I don't know what kinds(of floats) you have. E: Pick the kind you want. M: I don't know what you have. The girl at the intercom was getting increasingly snotty and then a male voice cuts in. A-hole: We'll obviously what's on the board is the sodas we have. This was said in such a snottish way, in as such only someone with a professional degree in lifetime assholery could sound. He was quickly replaced by the female voice again (his wranglers must have caught him and shoved him back into his broom closet so he could jerk off into the mop bucket as per usual.) I wanted to just drive off and not give them any of our money, but my Mother protested that my brother was hungry. So we got our food probably with a...