Honestly I would give this establishment 0 stars. Going off of the good reviews I was tricked into ordering. I placed the order and couldn’t decide between the butterfly shrimp and the fan tail shrimp. Not having the menu but still taking a chance I called to order telling the man who took the order I couldn’t decide. He never once corrected me as I ordered the fried scallop , shrimp and broccoli then wanting to ordered fried shrimp. He said fantail is fried and butterfly shrimp is egg foo young . I had this order delivered and then called on the phone stating that I got egg foo young. The lady there was belligerent over the phone , loud , yelling , telling me stop talking and listen to her.This made me and my boyfriend go to return the delivered food. This place was like a chinese restaurant in the hood with no customers , husband and wife I am guessing as the both greeted us yelling , pointing at the pictures on the menu . I then explained that it looks like egg foo young and i didn’t see any shrimp. Then told her when you google butterfly shrimp it shows fried large shrimp as i have ordered before from other chinese fast food restaurants. She got even more nasty and said don’t look at google and here take back your money and don’t order here anymore. I said gladly the food was horrible and had no taste. I can see why they were empty and they had to put their own reviews in to boost the scores. This is how you respond to first time customers. I have lived in this neighborhood for over 10 years and never have received horrible nasty service like this. I warn you do not order here! Save your money , I am also writing to the better business bureau and consumer complaint board. Lady your business needs to be in the hood not here, not with that attitude. The only reason I kept my composure while she yelled is because I am in law enforcement and viewed her as an emotionally disturbed person. This establishment will answer these reviews and argue , but customers are always right your nasty attitude and telling people don’t come back in Long Island will shut the business down and have customers give more bad reviews. No customers equal closed business. Please take some classes in hospitality...
Read moreThe woman who works here is extremely rude and her customer service skills are absolutely terrible, even having 1 discrepancy has her going off the rails for absolutely no reason , I had an instance with her 2 years ago about the food she gave me being cold so I asked for a new one and she yelled at me for that then just today I told her she put the wrong sauce on my chicken wings and instead of taking it back and saying no problem she had the nerve to say everytime you come in here it’s a problem mind you I barely come to this place for this exact reason , idk if she has a problem with me because of my race or whatever but it’s always with me never another member of my family… but she wasn’t about to start with me today I was 2 seconds away from ringing her neck the way she started yelling at me over something so small then the other Worker tried chiming in as if he was the one who took my order not her then she had the nerve to say next time u order do it online as if I want anything from you anymore and u don’t get to just tell people not to call in anymore because you understood wrong over the phone mistakes happen sure but your not going to blame me as if you don’t have a serious attitude problem that needs to be corrected your food isn’t that good for anyone to put up with it …. She needs to be told off by someone that she’ll actually listen to because it’s bad...
Read moreI was traveling with my family of four on a Saturday to Tanger Outlet and made a wrong turn. While we were lost, we turned into a parking lot to make a U turn and we discovered Cheung's Garden.
This place is AMAZING. We live in Manhattan so we've had a lot of Chinese food from different restaurants but this was hands down the best we've ever had. The General Tso Tofu was delicious!! That wasn't even the best part, the service was so attentive. The owners were so nice and accommodating. Crazy to think about how a Chinese fast food restaurant in Long Island has way better service than a lot of well known places in the city.
If we lived closer we would definitely come back very often. They are awesome for having lunch specials even on Saturdays. Thank you again to Lin and his team for the amazing hospitality and delicious food. We will be back next time we're...
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