Hurricane Grill & Wings-Lindenhurst — Restaurant in Town of Babylon

My family and I have been going to this Hurricane location for over 4 years, but this Tuesday December 29, will be our last.

This is a review on the female manager that was there on Tues night at 6:30pm. The server we had was nice, we asked to be moved when a party of 6 was seated very close to us and we were a party of 3 including my child, now given the times we are in you would think the manager would have reacted differently to my request.

We asked the server if we can be moved to another table where other's aren't so close, the whole back area was empty, (again a slow Tuesday night), so the waitress said she will ask her manager, she came back and said that the manager said no, she didn't want to place anyone in that area, I asked if we can be moved to another table atleast, she said I totally understand as you guys are still wearing your mask and clearly feel uncomfortable, she goes and asks her manager again, (my husband was observing the managers body language while the waitress was asking and she was very annoyed).

The manager comes to us now with an attitude and says I don't want to sit anyone in that area there's two tables there but one is dirty, (no Hi how are you, I do apologize etc.) so I said can you seat us at another table, this isn't 6 feet, there were two booths available one that needed to be cleaned but was a bit farther away so we chose that one, her annoyed reply was "fine and now I have to clean this table because you guys sat here", now we haven't even had our drinks served and our table had grains of rice, which I showed our waitress right before we decided to leave and eat somewhere else.

The manager rudely walked away from our table while I was trying to tell her that our table hasn't even been cleaned properly, since she rudely said that just because we sat here she has to clean them again.

I am surprised that during these times especiallyduring Covid, you shouldn't seat people so close and don't be so rude, we the customers trying to find some normalcy and helping to keep restaurants up by eating out, once in a while.

This is very disappointing to us, as this is the same person we congratulated her on her engagement a month or so ago, now I guess the Hauppauge location will be where we will be heading to IF we decide to go back to any Hurricane location after this...

Disappointed again. My husband and I had stopped going to the Lindenhurst location because of poor service which has already been mentioned in a previous survey. On Thursday evening we went back and were pleasantly surprised by the prompt and courteous service we received so we decided to go back again today. We were promptly greeted and seated but that was the end of it, we sat there for over 15 minutes with no-one acknowledging our presence, when my husband put his hands up he was asked if we needed a server, the answer was "Yes", five minutes later, no server. We got up to leave, the young lady at the take-out counter asked if she could help with something, my answer was "Yes, please tell the young lady at the desk that a table for 2 has just opened up as we have waited too long to be acknowledged so we're leaving and this isn't the first time this has happened! We're going to Happauge!" We proceeded to the Happauge location and had a lovely, relaxing dinner as always. When the manager heard of our experience we were given a %20 discount on our check which we tried to decline because the unpleasantness happened at the other...

Ok I came in to the restaurant and sat in the bar ok.. everything was fine, she gave me a menu and I then decided to order. I had no issues at all right but when the food came she gave it to me and I started eating nothing was wrong and I was just looking around and I heard her tell other customers( white customers), how they were doing right as she should have. But when it came to me not once did she ask me if I was ok and if I needed anything alright so I wasn’t really upset about that but when it was time for me to pay my bill she gently threw the bill but not even where I was at it was literally by her side of the table/bar top so then I was just looking at the bill and I just left it there until she handed me the bill where I was actually at. I still tipped her despite that but moral of story if you are not white I wouldn’t expect great customer service. And I who have been working in customer service for more that 5 years would have never done that to anyone no matter what race/religion/or any different type of backgrounds. Wouldn’t really recommend for great service. Only giving 2 stars b/c food was actually...