I have been a long time customer of this place, but just ordered tonight and food was terrible! Chicken and beef was beyond chewy and even the rice was bland. They don’t even throw in fortune cookies anymore, go figure with a name like “New Fortune Cookie “. I called to complain and got hung up on, then called back about the hang up and whoever answered the phone just started mumbling jibberish and didn’t offer any resolution. I really thought the place was under new ownership but person on the phone said that wasn’t the case. Either way last time I order from this place! Even my dog wouldn’t eat...
Read moreHorrible customer service!!! The man who answer the phone there wanted to charge me extra because I asked for duck, soy and hot sauce packets… I was going to order 4 orders for 4 different people they all wanted one each of the sauces instead he wanted to give us 2 hot sauce, 2 duck sauce, 2 soy sauce. What?? I’ve never heard of any Chinese restaurant doing that before I kindly said no thank you and hung up without placing my order. I will definitely not be buying from here again and also their portions of food for the prices...
Read moreHave been craving Chinese food the past week finally I went to New Fortune kitchen. The place next to the old canyons of heroes and for the amount of money they charge for Chinese food these days they should cook the food properly. My cream cheese wontons were on edible. They were hard and overcooked completely disgusted me and...
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