EMPLOYEE REVIEW - NAOMI. January 21, 2018, 6:55PM. On January 21, 2018 at 6:55PM I had Bad experience with one of the employees at this location. Naomi gave very poor customer service and false advertisement. I went in on Sunday to order a sub I had a coupon on my phone. The coupon was giving an error in the subway app and Naomi refused to honor the coupon. I told Naomi I drove all the way down here thinking I was going to get a deal. Instead of apologizing for the app not working properly, Naomi yelled at me and said the error not their fault because she made the Judgment that my Internet on my phone it was faulty, which was simply not true. I drove all the way to Subway and instead of getting the deal I was promised indicated in the app, the app gave me an error when hitting the redeem button, the employee Naomi yelled at me, and I was told by the Naomi employee to pay full price for the product without any deal promised. On my way out of the store empty handed, Naomi called out to me that she would never honor my coupon because she claimed I look like the kind of person would go to another subway and use the coupon again and again dishonestly. VERY RUDE, UNSYMPATHETIC EMPLOYEE NAOMI. SUBWAY COUPON SCAM (false...
   Read moreI know right reviews ever! But the service I was just provided prompted me to. I just went to Subway with my children order a hero for my son and was given not asked, but given a 6 inch not a foot-long. He assumed being us for my son, but my son wanted a foot-long not one city he asked me not once. Did he speak to me, not one city he offered me a drink or chips or anything for that matter dead silence. My kids wanted drink drinks and chips, but I just left the building. The gentleman who is helping us didn’t even say thank you or good night not a peep Horrible business 1 oh1 etiquette and I strongly recommend if you live near the subway go to that one, but don’t go to the subway in Palmdale because I know for a fact, I’m not the only one who’s had a horrible customer service in this Location. PS my son just reminded me he didn’t even shut the damn sandwich when he wrapped it. Someone please inform me when it’s under new ownership and customer service is important because this customer service is...
   Read moreI wouldn't even give them a one star. Been going to Hicksville one on Broadway for over 23 years. Had no problem. Take my business partners there for a quick dinner and the Manager picks a fight with one of my partners over a coupon that they first told us they took. Then check out told us they would not honor!! Partner said that he's calling corporate and then manager begs him not to. Place is dirty and bathroom just used and never cleaned. Dirty diaper and toilet paper all over the floor. No one cares. Go to one at Walmart in East Meadow. They always clean, sweet and professional. I dont know what happened to Hicksville one...
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