Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
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WOW... READ ALL COMMENTS. MY STORY IS EXACTLY LIKE EVERYONE ELSE'S! JUST GO To the SUBWAY ON STRAIGHT PATH OR LINDENHURST. THE West babylon franchise owner has the worst business etiquette EVER. You can tell his/her family and friends are trying to give 5 stars to help build up. Note to owner: if you charge $10 for a sandwich and drink online and customer gets wrong item, give them a store credit so they can get what they originally ordered. Or just don't offer pick up. By not correcting errors that you made and customers paid for... you are essentially taking money for items not wanted. Pretty disgusting. And alot of people have complained about this very topic. Shocking you won't budge and simply offer to make the actual item your customers paid for yet never got what they paid for. Your customers will make or break you... seems they are breaking you by the west babylon subways reviews.... you are not making anyone happy.... just taking their money making them pay if there is a mistake. Good luck with that thought process.
NOTE TO ALL POTENTIAL BUYERS: CHECK EACH ITEM ORDERED BEFORE YOU LEAVE! IF YOU PICK UP YOUR FOOD AND BRING IT HOME AND IT'S WRONG... THE FRANCHISE OWNER WILL NOT REFUND YOU. HE WON'T EVEN MAKE YOU THE CORRECT SANDWICH YOU ORDERED!
Seems to be the norm with this place... after reading the exact same complaints over and over. I ordered lunch online... picked it up and when I got back to work I was busy so I had to wait to eat. Two hours later I opened sandwich. TOTALLY WRONG! I called them and they said it was too long and there was nothing they can do to rectify it. Based on the other reviews with this issue...I didn't bother trying to reach out to franchise owner. Obviously, the costumer has to pay for any mistakes that Subway makes. I am understanding and realize that mistakes happen but ANY PROFESSIONAL owner should want to keep there customers happy and not make is pay 10$ for their mistake.
NOT THIS GUY! SERIOUSLY READ ALL THE REVIEWS ABOUT THIS. YOU THINK HE/ SHE WOULD WANT TO RECTIFY IT!
REVIEWS SHOW ALL... NO WHERE TO HIDE...I NEVER SAW SO MANY 1 STAR REVIEWS. wish I was his business manager...I'd fix this in a second. Just go...
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Got wrong sandwich. But iv was already v at work and going to eat it for lunch. I contacted corporate. A Mr. Jalpa Patel responded with a bogus automated response and wouldn't help fix the issue. Customers make your business thrive Mr. Patel. I see there's other complaints... one just a few minutes ago about you. Maybe you should take care of your customers like a professionally run establishment would. Terrible owner. The store can make a mistake. I except that but if the head honcho doesn't rectify it he clearly doesn't know what he's doing and should not be in the...
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My husband and I ordered sandwiches and they were made wrong! we got the wrong bread then he is lactose intolerant so we said no cheese and they put cheese in his sandwich. My sandwich requested extra sauces and it was dry. There’s no contact number on their site and the official subway site is “down” on their contact page. This...
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