Walgreens — Local services in Town of Babylon

Review is for pharmacy. You can really tell that the pharmacy technicians don't care about you at all. You are nothing but a bother to them. The pharmacist is not really any better. Every time I have gone in there needing help they are less than helpful.

It is the same if you called them on the phone. The last three times I have called them they don't even say hello. They just say "Walgreens Pharmacy" or "pharmacy". No customer service or "bedside manner" at all.

Also they are not competent enough to check for refills or previous prescriptions. We have had to go to the doctor multiple times to get multiple prescriptions re prescribed because the technicians either "could not find" the refills or did not even check. I started keeping track of the refills and even brought the bottle, when one technician told me that there were no refills left. I showed her the bottle and told her she needed to check again. I would say she got an attitude, but really they already had an attitude just because we showed up. They magically found the prescription after she didn't see it the first two times she "checked".

Plan to wait at least 30 minutes even if the store is not busy. Even though it is Walgreens policy to help waiting customers first and to get you out in under 15 minutes.

Basically if my insurance was accepted anywhere other than this that was closer, I would not be using the store at all. My partner can't go to the store and deal with the people because he doesn't know what questions to ask. The only reason I know what to ask and how to deal with the pharmacy is because I've worked at a pharmacy as a...

Yes the reviews are true! The worst walgreens in NYC. I placed an order for instore pick up. My friend arrives the NEXT DAY to pick up the order and she was told there was no order there. She showed the so called Manager the screen shot of the confirmation and the email which stated my order was ready and the manager claims there was no order at the store. I then called the location and spoke to the same manager who told me that when you order online they ship to the store and that I will have to wait until the package arrived. I've ordered multiple times from walgreens and have never experienced anything like this. The so called manager insisted I made a mistake and for me to contact customer care for a refund. The next day the same so called manager calls me and states that she found the order but it was under a different name. When I told her multiple times that the order was under xx but xx was the pick up person. So unprofessional and I will never order or shop at this location again!!! Fire the whole staff at this location !

Ps.... Big thank you to the customer care rep I spoke to who gladly refunded me and gave me a credit towards a...

This review reflects a deeply disappointing experience with the pharmacy, specifically involving one pharmacist. I will be filing a formal complaint with both Walgreens corporate and the Board of Pharmacy, as her conduct fell far below the standards expected of a licensed pharmacist. Rather than offering assistance or demonstrating professionalism, she was dismissive, condescending, and ultimately incorrect in her handling of a prescription that clearly followed the physician’s instructions. Even after it became obvious that she had made an error, she provided neither an explanation nor an apology.

After reading similar experiences in other reviews, it’s evident this is part of a larger pattern at this location. I’m sharing my experience to encourage others to speak up as well — constructive feedback can and should lead to meaningful change. Pharmacists have a duty to be both competent and courteous. Unfortunately, this individual was neither, and turned what should have been a routine interaction into a...