Applebee's Grill + Bar — Restaurant in Town of Brookhaven

I went here to dine with my friend I haven’t seen in months. We sat down and asked for the $5 seltzer pint. Server kept trying to upsell us on margaritas and we declined. Did not ID either of us and we were both of age. 10 minutes later, still do not have our drinks and he asked us if we wanted food. We put in a food order and then he walked away. Server comes back 10 minutes later AGAIN with no food or drinks and says “sorry, we can’t serve you alcohol.” I asked why we could not get served alcohol and he stated “my manager said we can’t serve you guys alcohol. When I asked why again I was stared at and not told. I just got off of work at my shop. I didn’t have an alcoholic drink and I was denied alcohol. We asked for the manager to come over and manager Greg came over. Smirked at me and asked how I was doing. I said “good, I’m wondering why I can’t get a drink when I didn’t have 1 drink tonight?” Greg stated “you’ve both had one too many to drink, we cannot serve you.” I said once again, I did not have anything to drink and that I just got off of work after a 13 hour shift. Greg could not give me a reason why we could not be served alcohol. Neither did either of them put in our food order. We were waiting for 30 minutes for nothing. This happened in front of other tables around the bar and I am MORTIFIED! I was publicly embarrassed and manager Greg and staff were extremely unprofessional. I will never be coming back to this Applebees again. I have never felt so unwelcome at a restaurant in my life. If I could give this 0...

I use to come here for lunch every other day as this was my go to lunch spot I even use to bring my co workers after work and have drinks. I use to like it because it was never crowded during lunch so I can be in and out in less then an hour. I recently went for lunch just like any other day I usually order the same thing each time I go however this last time the bartender tells me that I can no longer order the meal I always get because the manager said so I was alittle confused because I go to another applebees and have no issues anytime I order my meal from there I did not want to turn it into an escalation and disrupt anyone who may have been eating so I left it alone. The manager then comes over and was talking to me with a loud tone of voice as if i did something wrong which I didn't understand because the restaurant is very quiet and not many people were present and just walks away before I can say anything he mentioned to me that yes the button is their for what I order however I have to order it a certain way which is going to cost me more money. So feeling uncomfortable I paid whatever I owed and I didn't order any food and walked out while I was sitting there I hear him having a personal conversation with the bartender and a server about another customer that was present an how they were complaining about the way the food was cooked I will never go back to this location every time I drive past this applebees it's never crowded hmm I...

Dominic Piazza the manager refused to serve me alcohol despite the fact that I presented a valid Colombian passport. I was surprised at first because AppleBees has been a popular destination for me and my friends and I have never had an issue at any location until then. What seemed to be an easily solvable situation became a humiliating nightmare. I tried to explain that I was not able to get another government issued ID because I am not an American citizen and have not been able to get a state ID or American passport. I also offered my school ID and my credit card as proof that my ID's match and he still denied me drinks. Things only got worst when he started to insinuate that no passport can be as cheap looking as mine. He pointed out that my passport looked fake because it wasn't "laminated" and didn't resemble an American passport. I tried to tell him that not all passports looked a like but he kept interrupting me. He also pointed out that he though my picture was glued on to the passports and picked at it like it was trash which was beyond ridiculous.

I felt absolutely horrible. I have gone to countless places that have had no problem with my id including Buffalo Wild Wings, which I visited after I was humiliated, in front of friends. I will no longer be visiting your restaurant, and will most definitely be telling my friends and anyone I can tell not to go to AppleBees as they have suppressed ignorant bigots...