Burger King — Restaurant in Town of Brookhaven

Hello I came to pick up an order for a customer named Diane C. There was a male employee working there—I don’t know his name—he was wearing black clothes. I asked him to put the order in a bag, but he said, “I can’t give you a bag.” I want to make it clear that I am not the one requesting the bag; the customer is.

Please provide your employees with training on customer satisfaction. I am writing this message only to inform the store manager and the business owner. This is a loss of a customer.

I was unsure whether to write this or not, but I realized the business owner doesn’t see these behaviors. That’s why I wanted to write. The employees represent Burger King.

As for me, I can carry the order with or without a bag—it’s not a problem for me.

Wishing...

I tried to give them another chance but should've stuck with the advice of my own review. Spoke my entire order slowly and clearly and EVERY SINGLE PART of my order was WRONG. My receipt stated what was supposed to be on the burgers and what wasn't but the food I got was totally wrong. I have a child who is allergic to pickles and a child allergic to onions. What was on ALL of the burgers?? Tsk tsk. What a shame that my kid's favorite burger place is 2nd on the list of establishments we cannot go to.

DO NOT ask for multiple special orders here! They will NOT listen to your request. They may type some requests down, and you may see it on the order board but by the time you get your food bagged...everything...

Yesterday night I had a crispy chicken sandwich, I now have some sort of food poisoning. The chicken tasted under cooked in the center. It felt hard to bite into (cold). Management needs to do a better job to make sure employees are aware of food safety. 0/0 never again. Also we asked for no onion on a whopper and guess what Not only did they leave the onion but also replaced the order of fries that came with the whopper with a order of onion rings. Once I noticed I didn’t want to go and complain because I thought it was a careless mistake. However the fact that I’m sick now, it’s makings not ever want to eat Burger King again. I’ll stick to Chipotle Mexican Grill or Taco bell when it comes to...