CU Nails — Local services in Town of Brookhaven

I was recommended this nail salon by my brother, I went in for a full set of acrylics with a friend. I watched the entire process of the guy doing my nails. He didn’t properly prep my nails, neither did he even touch my cuticles as you can see in the photos. Before leaving I expressed to the manager charles how I was not happy with the quality of my acrylics. He responded with a response on the lines of “ you didn’t speak up as the nails were getting done, so I cannot do anything besides file underneath the nails”. Which I allowed him to do, even after filing underneath the nails. My nails were obviously too thick. After 20 minutes of going back in forth, he asked if I wanted to reschedule with Sophie to get the design fixed. However the design is not the entirety of the problem. I walked in the next day for my appointment where Instead of being greeted, I was asked what was wrong with my nails by Sophie. I expressed my concerns towards the set, and she replied in frustration and was simply trying to rebuttal me. I told her the nails were already lifting despite the fact I had just got them done yesterday. Rather than supporting this horrible business and paying more money for the horrible job that they’re responsible for, I had to go to another salon near by who told me the nails on my hand were lifting. As a result I had to pay $50 for practically a new set on top of the $80 I had spent at cu nails. Overall horrible communication between everybody in that salon. The nail tech wasn’t able to communicate with me, I asked him to make the shape less sharp even with body motions, he proceeded to make my nails sharper I used body motion to get my point across. But overall horrible costumer service. I am disgusted by not only the behaviors of the employees but...

Always very nice, clean, honor appointments and try to get you started on-time. Nice selection of polishes, I go for either the lemon or basic pedicure, very good quality. They are never pushy in trying to sell upgrades or more expensive pedicures. I’ve also gotten basic manicures and water manicures with no polish and they were very attentive and not put-off by spending time on a less expensive procedure. Recently Olivia did my pedicure and she was great, and poor Amanda had to fix my big toe polish twice because I can’t pay attention and control my toes. I actually don’t enjoy getting pedicures in general and put them off forever, sometimes my nails & heels are atrocious but they are always so polite about the state of my feet, lol. There are many nail salons in Shirley, all close to my house, but I always...

I went here because my friend had her nails done by Charles which looked beautiful. But he then did my nails. After expressing how I like my nails thin and natural he told me to get sculpted gel which was $75. It came out horrible and bumpy and the paint was all over. I then was polite and told them that I’ll pay it’s not about the money but I just want them off and Charles laughed at me and told me they were fine. I did not want to sit there much longer so I just told them to take the polish off. He didn’t offer me a discount or anything. I’ll never go back and please save your time and don’t go there. Worst experience ever. It wasn’t clean either and i had an appt at 12:30 and wasn’t seated until 1...