Burger King — Restaurant in Town of Brookhaven

My sons car broke down on his way home from work and luckily he was able to pull into the parking lot here so he wasn’t stranded on the road. He called triple A and they came and towed his car and the tow truck guy wouldn’t leave until his friend came to give him a ride home. by law the guy couldn’t let him in his truck. keep in mind it’s 19 degrees out and it’s 11:30 at night so my son is freezing outside. He wanted to wait inside the restaurant just until his friend came. Some lady with her young daughter told him to go away and started laughing at him and were being extremely rude and disrespectful. It’s pathetic how you could just leave someone outside in below freezing weather like that. This place is unprofessional and a disgrace. I will be filing a report on Burger king....

Burger King is my go to burger place and 99% of the time use the drive through window instead of going inside to place my order. My only complaint is my drink order when placed at the drive through window. Burger King has a vast selection of diet/sugar free drinks, and I like diet Dr. Pepper. On different occasions I've ordered a diet Dr. Pepper and instead was given a diet Coke, which I dislike! If they don't have diet Dr. Pepper let me know and I will gladly order something else, I would probably prefer water over diet Coke! So now I've gotten into the habit of taking a taste test ( sip ) of my drink before I leave the drive through window to be sure that I was given what I asked for. Besides that occasional mixed up with my drink I've always enjoyed my meals from...

Went to drive thru this morning! Customer service was SEVERELY lacking. I ordered my breakfast and asked the staff for mocha iced coffee. She proceeds to tell me all they’re making is reg iced coffee right now...if a customer ASKS for another, it should be available. Not to mention it’s first thing in the morning. She then asked me to pull up bc french toast sticks were cooking so she could bring my food out. When she brought it out to me, she only gave me the french toast sticks. I had to drive up back to the window to get my hash browns. She had an attitude when I asked her for what I paid for. I usually get pretty good service but the girl that worked today was so disgustingly rude I had to bring it to someone’s attention. That could literally cost you a...