HomeGoods — Local services in Town of Brookhaven

The store offers a very large selection of a variety of items. There are times when an item may be dirty or overpriced but for the most part, the selection is excellent and there is something to suit everyone's taste. From rugs to pillows and everything in-between, you are sure to leave with a cart full of "stuff." I must say that during my most recent visit, I met a very nice associate named "Justine." Justine was a pleasure to work with and seemed to really enjoy speaking with the customers. I greatly enjoy writing a review where I may provide positive feedback regarding an employee. I would also like to mention that some of the displays in the store may leave you laughing...... September the Seventh- I am now going to change my review to "0" stars. I am so very disappointed, shocked, and appalled at the way I was treated today. I purchased a lamp at 4:01pm today. I brought it home and realized that there was no "switch" and therefore, it was damaged. I called the store a little while later and spoke with a nice associate who said " bring it back with the receipt, no problem." I drive back to the store and was greeted by two nice people who said that I could go to the closest register and take care of my matter. I placed the lamp on the "counter as well as my receipt and the two "tickets" that I had just cut off from the lamp. The cashier looks at the lamp and says that she needs the receipt and just the one price tag that I had removed. She asked if I would like her to look for another one so I said "sure, thank you." She comes back and said that they did not have another. I said "let me look and see if there is anything that suits my needs." I actually found a similar lamp (also broken) and I brought it with me to show her. As I am doing this, a rude man (he must have been a manager) picks up the "brand" ticket and states that it does not match the manufacturer of the lamp. I don't know who this employee thinks he is but if you want to accuse me of something you better have all of your facts straight because nobody is going to "attack" me without a fight. How dare he do this! I was in the store a few minutes ago, had my receipt, and the tickets from the item and you think it is "ok" to accuse me of tampering.He has the nerve to ask me who rung me up earlier. Are you kidding me? He is lucky that I did not throw the lamp at his head and knock some sense into him. We are living during some crazy times and if someone is helping to put money back into the economy and add some "normalcy" to this world; you better respect that individual because without your customers, you are not going to get paid. I told him to check his "fu*(^ing" cameras. Don't put blame on me, put it on your associates and the quality team. Two broken lamps is not a good example of top of the line products. I was taking pictures during this so that I have proof of everything and the cashier said "I don't want to be videotaped." I assured her that I was taking pictures and that was all. I have already reached out to a few of the other store managers as well as the district manager who was a pleasure to deal with. I would not recommend shopping here...unless you like being accused of being a thief. I work as an actor and can play many parts but in "real" life I am a respectful person who does the right thing so improve your customer service skills because the next person is going to be a lot worse than I was if you continue to falsely accuse...

What has happened to you, Home Goods???? What a HUGE disappointment. So extremely disappointed that I felt compelled to write this negative review. In the past, I would put so many items in my cart I could barely push it! I have spent so much, TOO MUCH money in your store. This was always my number one go to place for retail therapy. Today, I left only with a toy for my dog and a pillow with which my sister could have gone either way. And if there was a line, we would have put the items down. Not a lot of people in the store, btw. There was NOT ONE THING for myself that I was even tempted to buy. So many items with an India theme, aisle, after aisle, after aisle, shelf after shelf after shelf. HUGE vases (to take up space on the shelves?) and planters galore.The style of decor that you are obviously pushing is an absolute head scratcher. Unimpressive pillows, blankets, candles, hand soaps. Same old, same old and a lot less. My sister picked up two pillows, and both were shedding. Every single thing in the store was MEH. Things we’ve either seen before, bought before, overpriced items, or just not anything remotely worth buying. Waste of time, waste of gas. It had been a while since our last visit to Home Goods and, if this is your new normal, we honestly don’t see ourselves coming back. P. S....

Best values available on the merchandise sold. That being said, you are quickly reminded this company is party to the over arching system of control that is ushering in the Great Reset. July 7th and rows of Halloween items spill out of the isles. That's not early planning folks, that's the weaponized use of postmodernism. The aim is to disrupt established narratives, to confuse and to numb as a fascillitating mechanism of societal change. Most Americans are just not paying attention, let alone know about how postmodernism is utilized to change American society slowly. On line, I am quickly reminded that I no longer live in the America my relatives thought they fought for or that I grew up in. Spanish music, Spanish intercom messages to patrons and the visible absence of white male employees or white males featured in advertising quickly re enforces my observations. Why no German messages? Why no messages in Italian? Please...