Carvel — Restaurant in Town of Brookhaven

Just went to this Carvel with two friends a minute ago. When we entered the store I noticed the lone worker doing nothing leaning on the counter. He seemed bothered by the presence of customers & gave an attitude when asked how many scoops came in the medium and nearly became irate when she asked for sprinkles. After their transaction I asked to sample a flavor before I got it & he proceeded to tell me to hold on & then starts to make ice cream for a woman with her kids!! Really don't help the one guy who's been waiting five minutes in the atrocity you call an eatery before they even entered, nonetheless I'm getting one item versus multiple items. I just left, the place was filthy, not from just a busy day of ice cream, and when someone has an attitude like that about work you know you're not receiving a quality product. Save yourself the grief & food borne illness & go to Centereach they're clean and professional. One star is...

I do not support this Carvel because the employees are mistreated. I have multiple friends who have worked here and have told me the same thing. The employees bend over backwards to help the customers, but the owners, Ming and Quina, are horrible to their employees and overwork them, giving them barely any training and punishing them, shaming them in front of customers. I will never support these two people again because the abuse their help, and they get them to train for two shifts for no pay. I wish the best for the employees but they deserve better. My friends tell me the owners are very stingy and limiting your portions. They're nasty to the girls when they give too much. I'm a boy and I can't imagine being a girl and being talked down to in public by my boss like that. If you want to support these posts that's your choice but I won't be until these employees...

I stopped in for ice cream, and my card kept getting declined, despite there being plenty of money on it. I kept asking the girls to scan the card at the top of the POS machine, and they kept telling me they cannot scan the card until the card was entered into the machine three times. I have never encountered this before.

I really think there is a mistake, because the scan option was implemented to protect consumers from having to enter or swipe their cards at a POS machine. I never scan my card at retail establishments anymore; I always scan my card at the top of the machine, and my payment is always accepted. I am never told I need to enter my card three times before scanning.

It ends up some lovely woman paid for my ice cream anyway, which I am highly...