IHOP — Restaurant in Town of Brookhaven

I used to go to this location often and after a long overdue (so I thought) hiatus, my friend and I went on a Sunday. Though the parking lot was pretty full, there was no one waiting. We stood there for almost 10 minutes before someone finally popped up and asked if we needed a table. I mean, we weren't just looking to hang out in the Ihop waiting area. We finally get seated at a table with no silverware and hardly any condiments. After about 15 minutes of just sitting there waiting for someone to ask us if we even wanted drinks, and watching people who came in after us getting their food orders, someone finally came over, couldn't tell you her name as she never said it. We gave her our whole order. The coffee was good but they give you milk in a tiny glass now and still no silverware but I found paper straws to actually have a purpose for stirring the coffee. The mango iced tea was also in a tiny glass and watered down with no flavor at all. Waste of $3+ Eventually the manager saw we had nothing on our table and brought us everything we needed. She was def the best employee in that whole place. The food I'll say was Mediocre at best and that's being nice. I went to the restroom and found the employees who should've been cleaning the messes everywhere but they were busy talking. And to top it off... what's the point of the girl standing by the register if you can't pay her!? My friend decided to download the app and pay while we stood in the waiting area because no way were we going to go sit back down to be ignored for another 20 minutes. Sadly, we will never be going back there. I understand understaffing but this...

First time at this location. Around 11 am on Friday, for brunch, we were greeted by 2 ladies at the podium, very pleasant and welcoming. Restaurant appeared clean, and bright. Server was very friendly. I ordered the Classic Eggs Benedict with hashbrowns and a side of sausage. I enjoyed the eggs Benedict, perfectly cooked, although the hollandaise was broken and tasted slightly sour & tart, perhaps too much lemon. I always enjoy the sausage links. I did not care for the hashbrowns. They were nicely crisp on top, but a mushy, raw-like mess underneath. (Side note, I had an unsweetened, fresh brewed iced tea, which was very good.) My husband ordered the chicken biscuit sandwich with country gravy, which came with a side, he chose a waffle. He also ordered a side of bacon and a side of fries. The sandwich was a nice size. He liked the country gravy, and the bacon was nicely crisp. Fries were basic, fried golden. The waffle was crisp on the outside, tender on the inside, and delicious! A nice...

Just wondering...to whom ever plates the food .. the server too... WHY Would you give this to me as a customer?!?! It looks absolutely disgusting the strawberries..are they from today ( that day) or 3days before? Its mind boggling really if you wouldn't eat it .. WHY would you serve it serve looked at it the one who played it looked at it and thought "this looks tasty" come on it's laziness..I figured I'd try it but ..the melon had such a odd taste I spit it out ,I told the server it no response so ..it didn't really matter so ..the food was barely mediocre..this isn't what IHOP use to be .. well done home fries means not burnt but crispy not soggy barley cooked potato shreds.. me as a customer. I don't mind waiting longer because I want my My potatoes well done. I understand I might have to wait a little longer and that's okay . I take my disabled patient out once a week as a treat to eat .an this was not it ..As well I think 12.00 for one waffle on the side ...