McDonald's — Restaurant in Town of Brookhaven

I should’ve known this place was gonna be a issue. The owner who owns the same McDonald’s I previously worked at also owns this place. This place has more corporate visits than a 5 star restaurant and it’s ridiculous how the managers treat the employees when their there. The general manager Elieen screams at the employees while just standing there looking around and not doing anything. She’s telling people to mop, clean, take orders, bag food and handle money all at once while she just stands there. All her kids are managers there. She running a family business and they get away with anything. They have a leadership board where it show which store (that’s owned by the owner who owns multiple in Long Island) is in first place . First place is based off how fast drive thru is going. The employees gain nothing from being in first place and the managers would work you like slaves to be in first place. I’ve seen people nearly almost passed out from being too overwhelmed. I refuse to overwork myself because I have epilepsy. The pay isn’t worth it. This is NOT the place to work if you’re looking to financially support yourself. One week, they give you 30 hours of week and the next only 10. The general managers had the nerves to tell me that their gonna start scheduling me hours when they don’t have “visits” leaving me with not making enough money for the week. The managers are careless and very selfish. I decided to get another job to work part time and the manager gonna use that as a excuse to “part ways” as if it’s not multiple high school/college students that work part time. God makes no mistake. I...

Go here to order coffee before work. Several occasions they get the coffee order wrong. 1. Fill the cup to the very top and leave no room for the milk. Had to empty some of the black coffee onto the pavement. 2. They added the sugar and milk when I specifically asked not to. They add toooo much sugar! Yuk! Went back in and said that it's much toooo sweet to give me a brand-new cup of coffee with NO sugar and milk. Give me the sugar and cream on the side. They still didn't get it right. OMG!!! Received small black coffee with SPLENDA and milk. Took it back and said I don't use SPLENDA and could I please have the plain sugar and milk on the side. The girl came back with a medium sized coffee with the sugar and milk added. Tasted it and it was too sweet. Had to explain myself again! OMG!!! Came back with a medium sized coffee (I asked for small) with the milk added but no sugar! OMG!!! OMG!!! I cannot believe they do not understand what I am asking for. The manager came over and she got it wrong! OMG!!! How ridiculous can you be. No one working there could comprehend and understand what I was asking for!!! OMG!!! I have decided to never come back here. This is very poorly managed and the service food...

I ordered the Spicy Crispy Chicken sandwich. I got a crispy chicken breast between 2 dried out buns and a pickle slice. No sauce. That was it. This is not the first time I've had sub par food; this is the third time. I get that this is fast food but come on, guys. I know you can do better than this. It seems that since you have remodeled the quality has gone down. I hate to be "That Customer", but even though you are much closer than other locations, I wont be coming back. I work in retail and I know how much these reviews mean to you, so please, read these reviews and IMPROVE. Speak with your team about paying attention to the orders and caring. I get that it's not a career but that shouldn't mean you do unsatisfactory work, and yes, sorry management, but that's on you. Give your people incentive to CARE.

EDIT: It has been three years since Ive come here. It hasn't changed. I asked for a Jr Cheeseburger, the guy taking the order read it back to me. I got home to a soggy "crispy" jr chicken sandwich.

Guys, seriously? Like i said three years ago: Managers, this is on YOU.

LEAD. YOUR. TEAM. It doesn't matter if its stock brokering or flipping burgers, take pride in...