Starbucks Coffee Company — Restaurant in Town of Brookhaven

This is a brand new location. The employees are great, but unfortunately, I ordered two drinks. They didn’t even know what I was talking about and they made the drink I wanted the shaken apple espresso, but instead of espresso I wanted chai tea with cold foam on top and I’m drink Starbucks everdayy so I know exactly what it’s supposed to look like and taste like I used to order the drink all the time before they brought it back. They gave it to me. It tasted like straight sugar. It’s not the employee’s fault it’s whoever is in charge you need to train your employees. This is not OK to open a new location and...

Great location, but the service really needs work. I’ve been here about five times now, hoping it would improve, but it hasn’t. The first week was rough, and nothing has changed since. I’ve tried both drive-thru and walk-in, and it’s always slow. Today I stood at the register for over 10 minutes while several employees walked by without even acknowledging me. This is easily one of the slowest Starbucks locations on Long Island, and it’s not even that busy most of the time.

Starbucks, please do better, either add more staff or train the team to...

Please help these kids out. You need a manager to oversee them. They are all working so hard and can't keep up. I have been here 3 times and your employee Gianna is working her tail off to keep this place going. Even through the insanity she is attentive, pleasant, running around and concerned . You need to have tenured people here to get this place going ..you can't just rely...