Bamboo Village — Restaurant in Town of Carmel

edit Well, if that is the case the person who answered the phone should have said so. She was immediately terribly rude and simply said "there's nothing we can do." * One item (my item) arrived incorrect, something I do not even eat, and when we kindly called to correct it the girl answering phones immediately argued with me and told me there was nothing they could do to correct it. Ultimately, my husband and mother-in-law had to go exchange it in person. Do not order from this place. They need to learn not only basic customer service, but also how to respond with compassion. Find your...

The food is okay, I ordered from them around4 times. The main negative issue is their white rice, it’s so sticky it kinda ruins the meal. I hope they read this review because the food is not bad, it’s not the best, but it’s hard to find really good shiners food here. I go to different places for different things, it seems that one place had better this and the other makes better that. This place. Has reasonable prices, average food but the worst rice. If they fix the rice issue,...

Update! Whatever you do - get the fried wantons! The food is delicious! The Chinese food restaurant that we have gone to for years has really lost their game in terms of food preparation - it’s often over cooked and the portions are very small compared to what you get here!

I literally just left this place. So friendly! It’s so nice to have a new Chinese food...