d'Berto Pizzeria — Restaurant in Town of Carmel

I have decided to edit my review since we have given another try to this place. The pizza was a sloppy mess and the person at the register had a terrible attitude and didn’t seem to want to be there. The only change was this time the pizza was just as bad as the attitude behind the counter. The pizza was good, the soup salty, the order took one hour and was incomplete. They can’t handle volume, I think calling in is better than ordering through the app because I heard them saying they don’t look at the app orders. A lot of costumers waiting, many mistakes on orders. My order was not even started until I got there for pick up. No apologies given either. I hope they can pick up their game and succeed. Two stars because the pizza was good, but this area is filled with good pizzas so, everything else counts. Better costumer service...

I’m back again 2 months later. Same deal- waiting 20 mins for a pickup order that should have been ready. When I ask if it’s ready, they just tell me ‘no’ and walk away. 5 minutes more? 20 minutes more? I understand things can get backed up, but how about a little communication??? I’m going to try elsewhere next time.

Pizza and salads were excellent. I ordered thru an app and was informed to pick up at 5:30. When I arrived at 5:30, I had to wait another 15 minutes for the food to be ready. I counted 13 other people also waiting for pickup at...

If there was ever a 3 star place this is it. Shocked at how many people gave this place a 5 star review. Been here a handful of times to give it a fair chance, but the food is absolutely mediocre. Service is non existent just a couple people behind the counter with no personality. Pizza is thin and crispy, but is tasteless. Baked ziti is just a half filled tray of pasta with a slice of mozzarella on top. No ricotta and no effort in the dish at all. This place is ok in a pinch and...