McDonald's — Restaurant in Town of Catskill

Wow, employees here never seem to get coupons right! God forbid a newspaper coupon doesn't scan correctly, they have no problem discussing it for several minutes while the people in line Huff n' puff. They get REALLY flustered about the McD Android app--they say the coupon on the phone has already been scanned EVERY TIME I'VE GONE TO THIS LOCATION FOR COUPONS THAT HAVE NEVER BEEN USED (YES, the phone's on highest brightness setting). Then, they stare at us as if we're going to say "no prob we'll pay full price".

Nope, they advertise deals for agreeing to put their app and allow permissions on my phone, so they get their market research and advertise to me so the least they can do is make good on their coupons without hassling is every-dang-time! The employees (especially the managers) should simply realize this and comp the discount--it's like "free med fry with any sandwich" (not dollar menu sandwich). That's a fair deal, certainly not worth them acting like I'm a pain in the arse...

McDonald's has become the most expensive fast food restaurant. No longer value meals, but 'combo deals '. That's good they changed the name because there is certainly no value in eating at McDonald's in general. You're best bet is to go to a sit down restaurant and pay only a little bit more. If you really desire fast food, drive the extra quarter mile up the street and go to Burger King. Your wallet will appreciate it.

This McDonald's seems to vie for most screwed up orders trophy with the Catskill Dunkin donuts. I worked at McDonald's for a handful of years (not this store). It's not a hard job if you're paying attention or put a little bit of effort into it. Another visit tonight, another screwed up order. Ordered a happy meal and a plain cheeseburger. Got the happy meal home and handed to my daughter. No fries no apple slices no toy. Just chicken nuggets. This store is a...

This McDonald's is a step above a lot of them. Let me tell you about my experiences here in this Catskill area so far. I went to the Ambrosia Diner where the older waitress spent her time stomping around and slamming things down complaining about working alone when there was a gentleman working alongside her working just as hard as her while she kept saying demeaning things about him, then on to the Price Chopper where it was dirty, the tomatoes we bought wound up having moldy ones in them and the cashier just not happy to be at work. THEN today this McDonald's, bathroom super clean, customer service outstanding! She acted like I was her friend come in to visit she was all smiles, light banter and they were QUICK. So quick. Thank you to their staff. I thought this area was cursed until I visited this McDonald's. That's how great the food, cleanliness and customer...