Wendy's — Restaurant in Town of Catskill

I understand all the frustration people are directing at the new Wendy's in Catskill, but my experience was totally the opposite. I did not go in the first week because it was insane. But I went for lunch last week and it was great. The line was moving, food was good (chili cheese baked potato and saucy nuggets) and most of the flavors in the drink dispenser were functioning. Service was a little slow, a couple of tables in the dining room needed a wipe down, but it was a totally acceptable experience and I was not disappointed at all. Hopefully those who had a terrible experience due to long lines and wait times will get the chance to return now that things have...

I tried here for the first time on Thursday night and the whole experince was horrible. I ordered myself at self order screen. While waiting for my order I was not acknowledged at all! Everyone looked lost including the manager. She even left from behind the counter to go lock doors a little after 9pm. When I finally got my order 25mins later my fries were cold the 10 that in was the bottom of the bag!! There were cooks making food with no gloves on and just walking around. A lady came in who went thru the drive thru and her fries were missing. She waited over 15mins to get her fries after asking a second time. Definitely will not be returning!! I will travel...

Not all Wendy's are the same I guess. Burgers were blah, not like other Wendy's; tasted like McDonald's burgers. Frosty was a small that she dumped into a large cup, after she realized she gave my large ordered frosty to the customer before me (couldn't even top it off after her mistake). The several "order here" kiosks inside were a joke, didn't work because they didn't have all the menu items on it to order. Frosty's do not exist on the kiosk menus. Everyone had to still wait in line so it saved no time. Not impressed with anything at this location, except the A/C...