El Zapata 3 Restaurant — Restaurant in Town of Chester

This place was recently constructed. You would not see this place on the main road of brookside you have to go into the little mini mall it's right where the hot dog place used to be. Once we entered the entire room was filled with Spanish specifically Mexican paraphernalia. The color of the flag stood out, the tables was decorated with a high gloss finish of images of a man on some and images of others on different tables scattered out on the floor. At the bar they had a dragon figure that was very colorful I liked it actually. The waiter was a young man who took our order and did it precisely bought the food out exactly as it was ordered. No mistakes that's a good thing but as usual when something is brand new it's always clean it's always in order I just hope that they continue with this practice. Moving on to the bathroom I kind of find it to be a little weird how they did the decor to the bathroom. The floor tile is the tile that's on the wall I don't understand why someone would use the same tile for the counters and floor on the wall I mean texture and everything. But it is what it is it did not make the bathroom look very nice but to each his own. Now let's move on to the food. The only thing I can say about this is that the food did not come out extra hot where I'm experiencing steam coming up off the food. It didn't help to make the meal more enjoyable that it was lukewarm. I don't know how anybody else prefers their rice and beans but I prefer mine hot. So the tacos were good I would have prefer that they bought the tacos out and allowed me to set the food in between the tortilla shells but that's not how it was done as a result that also help to allow for the food to cool down. Perhaps looking forward you guys might want to do this. Because some people enjoy their food very hot. The food was great and taste the tacos were filling as well as the refried beans and rice. However there was an aftertaste from the refried beans I thought it was just my portion but when I asked my friend who died with me she also tasted the aftertaste. I don't know if it was just for today's batch or whether or not this is a normal. However it was like a smoky taste I don't know what that smokey taste is because I've been to Yucatan and I never experienced it I've been to different pueblos in Mexico and never tasted a smoky taste. So is it authentic I don't know if it's truly authentic the way they choose to cook. But never have I experienced a smoky taste. As a result of the Smoky taste refried beans I would give that in itself a one-star because it was different than what I'm used to. I like the decor of the place I like the settings and I wish you guys the very best moving forward. Here are some pictures of...

First the location was very hard to find for someone that doesn't know there are business's on the sides of the buildings in the strip mall. The overall esthetics are very pleasing! They did a super job decorating and setting the atmosphere! They have a spacious space with a full bar very nicely positioned off to the side of the tables. The menu has a nice selection to choose from. They offer dishes with seafood, chicken, beef and pork. These are all the good things! Unfortunately I can't say that the end result was wonderful! Too start the narrative we were the only customer in the entire 2 hours of being there! We were served on a beautiful plate that had several chips around the edges! It left for a question of whether they chips were in my food! I took a chance that they were not and that it was just a bit of neglect on the cooks side of not discharging the plate before use. I went on to diving into my food which was a very simple grilled chicken tostado. The presentation was pleasing but the taste was tasteless! There was no flavor at all! I had 3 bites and lost my appetite. My husband ordered a lobster, shrimp, scallop fish that was served on a very hot large what appeared to be cast iron truck plate. It was definitely a eye catcher. We even took a photo. Unfortunately we made it clear that we needed it to be carb and sugar free. Even additional said no rice or beans please give a side of guacamole instead. He dives in thinks it is a scallop and had a mouth full of potatoe! He looks a little further and it has more potatoes and carrots than anything else. So much for no carbs or sugar!!! After picking through to get only the shrimp because the scallops were unable to be identified with all the potatoes the flavors were wonderful. The lobster was half of a lobster. Portions looked large with this huge presentation. However the amount of seafood was minimal. There bulk of the meal was potatoes and carrots! Very disappointing! Also he had it with red sauce and you had to eat the plate with your hands! No wet wipes..no extra napkins!! He had to go to the restroom three times to wash his hands in between eating because it was so messy! Not very well thought out on the restaurants part! Any seafood serving restaurant gives wet wipes and plenty of extra napkins with seafood dishes! I'm not sure I would travel back 30 minutes again. We have several other options that we frequent and would give 5 stars to on their...

We had bizarrely slow/bad service here tonight, especially considering the restaurant was practically empty (one other table of four and two people at the bar- both left pretty quickly after we arrived). The food was good but our waiter was just nowhere to be found for most of our time there. It took a really long time to place our order and even more time to get it. There were things missing from our order that I wanted to ask for but he never came back to check in after dropping off our food and then quickly running off. At one point I went looking for him to say we were done and ready for the bill and saw him standing in the kitchen chatting to people but couldn’t get his attention and didn’t want to walk into the kitchen. We were finished for a good 20 minutes with all of our plates stacked at the end of the table before he came out of the kitchen to ask if we wanted dessert- I very directly said we wanted the check and we’re ready to leave. He brought the check and as I was getting my wallet out he vanished again 😂 😭 we had no food or drink on the table and there was no reason for him to think we were wanting to hang out. He just never came back to run my card, so after ten minutes I went and stood at the counter before eventually shouting “excuse me” into the kitchen. All in all a slow and pretty frustrating experience where we felt fully forgotten. I wonder if when they’re busier and have more staff and tables maybe service is better? It was so slow there tonight and maybe he truly just kept forgetting there were customers in the restaurant? I guess I had high expectations considering all of the amazing reviews, but unfortunately our experience...