I stopped through the drive through around 9pm or 9:30. Had to put my dog to sleep yesterday so understandably didn't feel like cooking or doing much. Thought I'd pick up Burger King on the way home so eating was one less thing I'd have to worry about.
Pulled into BK as 1 other car was pulling into the drive through ahead of me. He ordered food and a coffee (which presumably is what took so long.) I made my order and then waited in line behind the guy for a good 20+ minutes before it was my turn to get up to the window and pay and grab my food.
My fault for not checking my order but I was kind of on auto pilot. It wasn't a hard order so I just assumed it would be right.
I ordered a burger, 2 of the honey mustard snack wraps (which were correct) then I also ordered 2 of the 12 piece mozzarella fries (the guy taking my order even confirmed I wanted the 12 piece vs the 8 piece.) I ordered 2 large fries. I only recieved 1 of the 8 piece spicy mozzarella fries and 1 order of French fries which were poured upside down in the bag spilled all over. So was missing both my mozzarella fries and an order of french fries. Didn't realize it until I drove home and got out the food to eat with my friend. Ended up giving him the food as my entire half of the order was missing.
Icing on the cake of a shitty day. The cashier taking my order at the drive through was very friendly though so that's the only nice...
Read moreWent two days in a row. First night, waited 10 mins in drive through with only 2 cars in front of me. Burger was thrown together and tasted old, nuggets tasted like that had been sitting around, and my sprite was flat (which I didn’t discover until I got home). The day after I went again with my mother who goes to BK only for frozen cokes. We ordered our food which came out fairly quickly although the place was chaos. Staff were all over the place clearly overwhelmed, there were straws and ketchup packets and bags flown all over the counter and kitchen. Thank gosh for a young lady who was clearly running the show just keeping the older staff afloat. Our food came out without our drinks, the young lady quickly got our drinks but told us the frozen coke was on defrost even though it was 1230 PM. We both got COKEs instead which were flat. After trying two different sodas, both being flat, we got a drink that tasted decent. The young lady at the front (I wish I got her name) deserves a raise. The rest of the front staff need some additional training or better leadership needs to be hired to...
Read moreI've had multiple issues with this BK but tonight tops the cake. I went through drive thru and got a Bacon Cheeseburger plain with extra cheese. Pulled away and went to take a bite. Bacon Cheeseburger with everything on it, plus Mayo. Its another special sandwich maybe the just grabbed the one with the slip and assumed. Drove back around and told them. They said yep sorry got it right here. Plain with extra cheese. Pulled up got it, drove away. Sandwich made wrong again. This time no mayo, but not plain. At this point now I just want my burger. One wonderful all beef patty with bacon, covered in extra american cheesy goodness. As I pulled up to the window I said jokingly 3rd times the charm. They said just plain. Cheese, bacon and the burger I said correct. A couple minutes go by and then she returns to the window to ask me if I still wanted bacon on it. ✌️ out...
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