I'll be honest- I love burger king's food! They're fries are salty and good and when you ask for off the frier for your food so it's more fresh, they give what you ask. The food is not something I have an issue with, nor is their speed with getting me fed, or their atmosphere. Although, when they had messed up my order to the point where I wouldn't eat it, I had gone back since I was dissatisfied and still hungry since I didn't eat any of the burgers I had received since they were made with mustard (which I do not eat). We were polite and showed them what we ordered vs what we got, and none of the workers had an issue with remaking our food for us since they had messed up, but one worker, Dawn, went out of her way to yell at me that they hadn't made a mistake and infact it was my fault for not ordering right after she had listed off what I ordered true to how I ordered it, which was not in fact what I had received. She then insisted they take our burgers back (which I'm fairly confident is not allowed since we had already taken it from them and had it in our possesion, regardless of us not eating them). And I had no issue with her taking the burgers I wouldn't eat, but I do have an issue with how she treats their customers, especially since I am a frequent flyer at...
Read moreLynden Rook from Darke Complex here back with another review, this time with the Burger King of Cobleskill. I was very pleased with the staff here, they were very nice and very quick to make my order. My fish sandwiches tasted nice and were actually hot, something rare when it comes to fast food establishments. The only complaint I have is that the sandwich seemed like it was thrown together without much effort into lining up the sandwich ingredients, making eating the sandwich more difficult. The atmosphere was decent, playing news over the TV was strange and there is a very decent amount of older crowd in here, but the townsfolk are very nice so this is more of an observational statement than a complaint. Overall this is a friendly establishment, with good tasting food, great stop for families or a group of boys looking for a...
Read moreBurger King #2073 in Cobleskill, NY Poor service I was walking up to the door after my kids went to use the restroom as I was as well. Dawn locked the door while I was walking up and told me I couldn't go in to use the restrooms and when I told her my kids were in the restroom she told me they could come out but I couldn't go in. This was poor service that I had to go out of my way and drive down the road to use the restroom at another establishment even after purchasing food via the drive thru. Onion rings were soggy, the chicken fries were hard and dry, the jalapeño bites were dry as well. Yeah not coming back to establishment again due to poor service. I work as a regional manager dealing with customer service everyday. This was not acceptable service to...
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