Subway — Restaurant in Town of Colonie

Stopped at this Subway for the first time today. While the cashier was nice, the girl preparing the food wasn't all that friendly and was far more concerned with talking to her coworkers. The food itself wasn't anything amazing, typical Subway fare. I ate half my sub when we got home and saved the other half for later. When I later took a bite into the second half, I thought it felt like I was chewing something awfully tough. I figured it was just a tough piece of spinach, but after a couple of seconds I could tell something wasn't right. I went to pull what I thought was a tough spinach leaf out of my mouth and I got a big piece of plastic wrapper instead! Nasty =( Service wasn't great, food was mediocre and then that. Go...

This will go down as my worst visit to any subway, a place I found to be one of the few places to get a decent meal as a vegetarian no matter where you are. Except for this location.

Chris began giving attitude after the third veggie on the veggie sub, and Jon shoved a few crumpled up napkins into the bag.

The bathroom requires a key, attached to a dirty stapler, but with no visible sign people say waiting for a non existent occupant to leave.

The ladies* bathroom lacks a place to put ones purse.

The general attitude/demeanor of the employees was abhorrent.

I will sooner drive 15 minutes through Central Ave rush hour rather than set foot in this...

I would love for the owner to contact me. My husband ordered tonight on the app and paid for our order. Sent our son over to pick it up. When he got there, at 7:35, our order had a pick up time of 7:36. Our son was told that the order had not been started. So he texted me. I called the store and was told that a lady came in at the same time my son did and she had an order for 8 subs and that she was gonna make hers first. HOW is this right when our order was already PAID FOR, that the one girl employee would make that order first. POOR MANAGEMENT...