Wonder Nails & Spa — Local services in Town of Colonie

In full disclosure, I am a very picky client, and I will admit that I may have unrealistic expectations. Pleasing me is not an easy task.

Due to prom season, mothers day, and scheduling I was not able to go to my nail place, that I have faithfully gone to for almost 3 years.

Without appointment I walked in on a Friday afternoon (330) and someone helped me right away. They were quick and efficient. Had the color I wanted.

I was impressed by how the technician held his instruments, like a surgeon. He was very attentive to detail and addressed some items I didn't have to mention. He took care of items that I did address with ease.

The reason why I am giving this 3 out of 5 stars is the severe lack of communication due to language barrier. For the record, I work for a company where I am the only employee that English is my first language. I am confident and comfortable working with people to which English is a second language. However, I think the end result here would have been better if there was effective communication.

More importantly, and disappointing is that my nails were filed some as coffin, some sqoval, and some are filed so far that they are coffin on one half and sqoval on the other half. I will add pictures as soon as I get home.

And lastly, the price was the same that I pay at my regular place which was somewhat disappointing. This outfit literally 10xs more employees than my regular place. My regular person is proprietor of her business, and works alone, which limits her volume, and her prices reflect her 20 yrs experience and exclusivity. With 10xs more people, doing 10xs more work, you would think that with the amount of volume, they would be slightly more competitive than a single technician location.

Otherwise, I think, all in all, if you find yourself in a pinch, this is a safe bet to get you good enough to hold you over until you can get to your...

The absolute worst experience ever in a nail salon. The male staff person was so rude, proceeded to do my toe polish change with an attitude. Then passed me off to a female to do my nail fill and eye brows.

When it was time to pay, he began yelling at her in thier language. She angrily came to me with my change and informed me that he did my toe polish and both of them need a tip. I should not have tipped him at all for is rude behavior. I gave her a tip for both of them and she was clearly not pleased with the amount. Unreal. She did not give me a chance, still holding my change and demanding I tip both of them. I have never seen such rude, obnoxious behavior in a salon in my life. My regular salon, 5 Star in Colonie will get a bigger tip from now on. I appreciate thier great service so much more now. I only tried this Wondernail Spa on a recommendation. ...

Let me just say..... I have never been to a nail salon with workers who have such awful attitudes.... NOT ONLY DID THEY HAVE NASTY ATTITUDES.. They are so rude, and aggressive. I went for a pedicure and manicure. During my pedicure I lifted my foot out of the water because the lady cut my nail crooked and when I took my foot out of the water she pushed my foot back in the water.. She was very aggressive while peeling my heels. Very rude. THEN I got my pedicure done by a worker named Tony... he yelled at me because I was looking at my thumb nail because it was shorter than all the other nails. He yelled “stop it, stop it, I’m not finished yet... don’t do that.” And shoved my hand on the arm rest..... also way expensive for a manicure and pedicure $70.00???? I had a coupon for $10.00 off..... if I didn’t it would have been...