At Deluxe Nails & Spa — Local services in Town of Colonie

*PLEASE READ THE FULL REVIEW! (and save your precious money) I would give 0 stars if I could. I was looking for an experienced nail salon in the capital region for a trip and did my research, scanning different reviews of different salons. This salon looked pretty good at first. I called in for an appointment and a woman, who I later found out is Coco, said I can come in without any further details which was confusing as past salons have always required a name and time for the appointment. Upon arriving, I was brought to a table COVERED IN NAIL DUST and was not cleaned even during the appointment. The conditions were absolutely unsanitary and disorganized. When asked how long it would take, Coco responded with "It will take 5 minutes." Nearly 15 minutes later, I was finally attended to by another man who did not ask me for any details on what nails I wanted (whereas Coco did) and started hacking away at my nails. It was going smoothly at first until he CUT MY CUTICLE and PROCEEDED TO SAY NOTHING. Several times throughout the appointment, the man and Coco would switch in between to do my nails. If I knew that they would be so overbooked, I wouldn't have went in as I specifically tried to make an appointment. Regardless, after Coco switched to my nails and noticed my cuticle bleeding, she simply smiled and ignored the blood and WIPED IT ON A DIRTY TOWEL. There were so many red flags to begin with. There was a lady a few feet away from me in the manicure section who looked visibly upset. Coco and three others proceeded to paint her toenails on top of an UPSIDE DOWN GARBAGE CAN I couldn't believe my eyes at the lack of professionalism. Anyways, I was charged $70 for the nails. Coco spent nearly 2+ hours doing this simple, short set of acrylic nails and would've kept going if I didn't rush her. The acrylics were horrible, she left a huge gap between my cuticle and the nail itself which made them already look over-grown. Within one week and despite me looking after them, one popped off. Shortly after, they all...

My partner and I made an appointment at 11 am. When we got to the shop, the place seemed overbooked, and they seemed understaffed. What staff was there seemed inexperienced. I had ANC on my nails when I got there, and the young man who was assigned to take off that ANC had to ask another worker what tip to use on the nail dremmel. That was red flag #1, and I tried to be nice and assumed maybe he was being taught or newer, so I didn't say anything. After he used the nail dremmel, he wrapped my nails in foil, with cotton that had been sitting in a glass jar filled with acetone. He moved onto my partners nails and was very rough with them. I tried to ask him to stop, and he just told me he doesn't speak any English. I called out to another worker and asked to have him stop as well. She was very gentle and nice but disappeared after wrapping my partners nails. We were still sitting there with our nails wrapped at 11:45, and we decided to call it and go home if no one was back in 5 minutes. Of course, no one did come back, so I scrapped what I could off with the oversaturated pieces of cotton they left on my nails. When I washed my hands, it hurt because the acetone had been sitting on me for so long. When I said we were done and that I'd at least pay for the services rendered, I was charged $20. I paid so I could just leave because I was so upset at how the experience went. The woman who I think owned the place or at least seemed in charge followed me out and kept touching me and asking me to come back later to fix them. I will not be back. This place seems dangerous, unhygienic, and poorly run. Do not come here. The low prices are...

I’m so happy I tried this nail salon! I picked a place at random and ended up with the most detailed manicure I’ve had in a while. I’ve been getting acrylics on and off for the better part of the past 16 years. I tried the gel manicure here and loved it. I don’t think I’ve ever had someone pay so much attention to actually manicuring my nails (cuticles been pushed back etc.). Coco shaped my nails with absolute attention to detail- I have one finger that turns in strange and normally I have to tell a nail tech to file the nail accordingly but she did it without my having to ask! They did not over file my nailbeds and my fingers didn’t feel like they were burning in the UV. The gentleman she had helping her was incredibly detailed and made sure my polish was perfect. The shoulder/neck massage at the end was absolutely stellar too.

All around, I wasn’t sure what to expect when I walked in. This is definitely not the most luxury feeling spa in the cap region HOWEVER as of now this is the most impressive manicure (and service) I’ve received in some time. I look forward to seeing how my nails last!

Edit to add- (and drop to 4 stars) my nails didn’t last very long at all. I was back within 2 days to fix one and ended up having a new set applied the next week elsewhere. All around I’m disappointed that this place didn’t work out but will maybe go for a pedicure...