Wendy's — Restaurant in Town of Fishkill

When I pulled up the drive thru line was horrendous so I parked and walked inside...what a disaster! The line inside was even worse! There was 8 people "working" but only one actually taking orders and giving the food. Unfortunately I decided to stay and hope that the line would move but I was wrong. The employee would only take 1 order, and wait for the order of food to be ready before taking another order. Even though there was only 3 people ahead of me and after the first 20 mins one of them left, it still took forever. Finally it was my turn, you can't imagine how excited I was to finally be at the counter and then... he stopped taking orders and I had to wait...again! I placed my order of 4 sandwiches and paid. Imagine my surprise that about 5 mins later my food was ready but this is when my happiness turned into devastation... the manager took my sandwiches and instead of giving them to me, he scolded his employee for making my order before making a different order. He then gave my sandwiches back to the employee who then proceeded to throw them away! And I just stood there in shock and then... I waited even more. This was only one of many disturbing things that I witnessed while waiting for my food. I don't know what was worse the girl who used her hand to wipe her runny nose while getting someone's drink(thank God I didn't order a drink!) or the manager that gave credit to his alcoholism for his cheerful(not cheerful) disposition. So then I waited because at this point trying to get my money back would take even longer! So after another 20 mins or so and the manager scolding his employee for what row he put the food in, he called me to get my food... his parting words were "you're finally free!" I just looked down only to see how in all this time not 1 person cleaned anything, not a table or the huge puddle in front of the soda machine and boy... did I finally feel FREE! Soooooo....no, can't say I could ever suggest that someone submit themselves to this...

I ordered 79 doller worth of food I also ordered online so they had time to make it since it was a larger order. I was handed 2 bags . I then asked the drive threw. Attendant if that was everything He said yes so I believed him I then went all the way home to find out that I was missing both my sons food.So I call the store and asked what could be done. I was told we can put your name on a book and pick it up another day. I said we'll I kinda need it tonight it was my son's dinners.i said I would be there in a half hour but not before being disconnected trying to get the manager Once I get to the door and have a manager come to the door becouse it was after 8 the door was locked.only drive thur is open. He asked if I was the one who called . I said yes I was missing 3 items from my order he looks over the recite and says well maybe we handed it out by accident I know I personally made that one. But I will get you another and it was the two nuggets. Ok I will be right back. I got the items unfortunately I was still missing french fries and was give the apple.i knocked on the window and the person mopping the floor was very nice and kinda laughed a little becouse I said please don't spit in my food I am still missing fries he swaped the apples for fry and just said its fine.becouse I keep apologize for having to fix the order twice but it really wasn't my fault.so all that said make sure you check your order before you get home or even leave...

Wendy's is a popular fast food chain restaurant that has dine-in, take-out and drive-thru options that offers convenience especially for people on the go. They are especially known for their 🍔 hamburgers and 🍟 fries but there's much more than that on their menu. I have heard people say that Wendy's fast food is supposed to be better quality ingredients than their competition, Burger King and McDonald's. I don't know whether or not that's necessarily true but I tend to think it's possible. Who really knows? Wendy's 🍔 burgers are unique in comparison to others because they sell square burgers instead of round burgers. Sometimes they have good combination meals at discounted prices. I definitely prefer their French Fries 🍟 because they taste better and less oily to me. The employees that I've come into contact with have been friendly. Sometimes they take much longer than expected to get my menu order ready but sometimes that's affected by the time of day, number of walk-ins and cars waiting in line at the drive 🚗 thru. Also, number of employees on duty, trainees and their competency level. In all fairness, delays are not always their fault. My pet peeve is when they give you the wrong order. I used to order, drive off and when I got home found out they made a major error and it's not worth going back there to correct it. I learned my lesson the hard way. Now I always check my order before I...