Wendy's — Restaurant in Town of Grand Island

This used to enjoy this Wendy's location to get a combo meal, salad, baked potato or chili. The past few times I have been here I have been a massive let down. Part of the challenge of using the drive-tru is managing to make it beyond the craters and potholes. Then I get home with my order to discover, on several occasions, that my order got messed up and I received the wrong burger or something was not included from the order.

For the amount I recently paid for the latest ordered meal I could have gone elsewhere and paid a bit more, like to a local restaurant and got everything done correctly. Wendy's may like to offer new and exciting sandwiches, but what is the point when you don't receive what is ordered?

I only give this two stars because my burger was actually tasty.

Well, if you find yourself here I hope your experience is more positive. Keep on lunching, keep on munching.

EDIT (5-15-2022): Well, at least the parking lot and drive through no longer have potholes...

Awful!!! I worked my first job in fast food, and I cannot deal with the blatant disrespect of the kids that work here. Clearly a bad sign for the supposed management and training of all Wendy’s employees. The food is half hot and half cold, I’ve told them many times that the syrup is out on the Diet Coke, and they have not remedied the situation. The inside is not clean, trash everywhere, counters packed with used cups, personal cups and it’s an overall mess. There is zero pride in this place. It is horrible that every quick food eatery on grand island is horrible. I just moved here, and I’m telling you, don’t waste your time or hard earned money. Do better, train better, manage better and clean better. Never going to...

There was only 2 employees at Tim Horton there n but was working the window amd nobody was working the register. There was 3 of us customers standing there for 10 mintues waiting for 1 of them to come n take our order. If I wasn't desperate for a drink of any kind, I'd have left that store way before waiting that long. The gentleman behind me said that he worked across the street n comes there in his lunch break and that's normal for them. Once she did come to the register she needed my order up 3 times. All I ordered was a large mocha ice cap, no whip topping with almond milk, how do you need that up, 3 times. I ordered nothing else. I definitely would NOT recommend this Tim Horton to...