Rock Burger USA - Rochester — Restaurant in Town of Greece

First, the burger is delicious and I'd rate it a 4.8 under different circumstances. But My review on my first experience: ordered at the counter and sat around for 45 mins waiting for the order to be cooked. Way too long for a burger place. Fries are ok, nothing to write home about but hold texture better then other take out fries. Maybe flavored would be better but I dislike cajun flavor. Burger, thick patty instead of a "smash" burger. Kind of have to when getting a filled patty but hard to wrap your mouth around if you have a lot of toppings. Ordered the dorito burger because it was the most unique thing I took notice of. Didn't taste any sort of dorito flavor. If the burger was listed as a cheese burger, it would have been delicious. --So order ahead of time and choose something normal for a better first...

My first time here was a great experience. The menu is definitely very unique. Stuffed burgers! They have all sorts of delicious looking options that I can't wait to try. The staff was great as well. Very attentive and accommodating.

I got a Jalapeno popper stuffed burger (I think it was called the jalapeno horseshoe) that tasted great along with the tenders tossed in a buffalo sauce.

The burger was cooked to perfection and I love that they asked how I wanted it cooked. The tenders where just that. Tender! They weren't over cooked the batter was great!

We did wait a while for our food but I think that's because they hand stuff each burger as they are ordered and I will say the wait was well worth it!

I will be trying it...

Placed an order on 10/22/21 via Grubhub. The order arrived late because they had given my original order to someone else and made the driver wait twenty minutes while they remade it. One burger was supposed to be a double patty but came as a single. It was also supposed to be on a pretzel bun but came on a regular one. Neither burger had “rock sauce” or lettuce and tomato and both were extremely overcooked to the point where they could have been mistaken for hockey pucks. When I called the restaurant to inform them of the mistakes they assured me someone would be in touch to remedy the situation but that has yet to happen. I would suggest giving your hard earned cash to another...