Dunkin' — Restaurant in Town of Greenburgh

I visit Dunkin Donuts more than twice a day, every day. I never experienced such a rude employee as I did this evening. Besides that he spilt hot coffee on another customer. My transaction was not accurate and instead of him refunding the money to me, he voided out the entire transaction. Clearly, I would not receive my credit, as I was overcharged. All I did was confirm he did refund the transaction and his exact word was "why" and repeated that same word many times. He finally returned the correct change back to me, however in a arrogant tone. I received my order and the coffee was not properly made so I asked him to add what I asked for. After, he did, I said "thank you" and he simply turned his head and said nothing in reply. I said it a few times and all he did was not his head. The employee in mention, shouldn't be working in retail, If he has no...

Covid-19 UPDATE: UPDATED TO 5⭐'s Since the beginning of the pandemic, this dunkin drive thru has served me more breakfast than any other establishment that was open... They did so safely, gracefully under intense pressure & thankfully, with my choices for food in stock more often than not- all quick, accurately & efficiently given the huge lines of drive thru patrons. I'm for sure a customer for life/as long as I live in the area. 🙏👍

Pretty standard Dunkin Donuts. Clean, spacious enough to sit & friendly service. It lost a star on the review because I've been there several times when they've been out of both my 1st & 2nd choices for breakfast, which seems odd for a fast food place, but they're good on coffee always, they accept Samsung/Google/Apple Pay & they run through what's usually a long line of customers pretty quickly &...

Today i went here and ordered a hot chocolate with whipped cream. After handing me a plain hot chocolate, i kindly asked for whipped cream to be added. With an attitude i was told that i was supposed to tell the guy at he register that. i informed the employee that i had already done that. They attempted to cram whipped cream into the already full cup and it started running over the sides. Then they started making a new one, the lady that did the whipped cream stuck her bare hand all the way down in my drink and started twisting the whipped cream. It was all over her finger and acrylic nail. It was still in her finger as she closed the top. I took the drink off the counter and threw it in the trash. I didn’t have time on my lunch break to wait for...