Starbucks — Restaurant in Town of Guilderland

Title: Disappointed with Starbucks' Early Closure Policy

Rating: ★ ☆☆☆☆

I recently had an unpleasant experience at my local Starbucks location, and I feel compelled to share my disappointment. As a loyal Starbucks member, I have always appreciated their quality beverages and friendly service. However, my recent encounter left me frustrated and dissatisfied.

On a regular weekday, I decided to visit Starbucks to grab my favorite drink. Arriving at 4:49 PM, I was surprised to see that there were still customers inside. However, despite the visible activity, the employee at the door refused to let me enter, stating that the store was closed. This abrupt dismissal, coupled with the employee's rude behavior, left a bitter taste in my mouth.

As a loyal Starbucks member, I had never encountered such treatment before. It was disheartening to feel unwelcome and unappreciated, especially when I had arrived well before the official closing time. I understand that employees have their own obligations and closing procedures, but a more courteous and understanding approach would have been greatly appreciated.

Starbucks has always prided itself on its customer service and making customers feel valued. Unfortunately, this experience did not align with the company's reputation. The incident left me feeling disrespected and questioning my loyalty to the brand.

I believe that Starbucks should reevaluate its early closure policy, especially if there are still customers inside the store. A more customer-centric approach would be to serve those who are already present and politely inform any latecomers about the impending closure. This way, loyal customers like myself would not be left feeling disregarded and frustrated.

In conclusion, my recent experience at Starbucks was disappointing. The early closure, coupled with the rude behavior of the employee, left me dissatisfied and questioning my loyalty. I hope that Starbucks takes note of this incident and reevaluates its closing procedures to ensure that all customers are treated with respect and appreciation, regardless of the time...

AS A CEO & FOUNDER OF “ WE TAKE IT FROM ZERO to 1000% LIFESTYLE & ENTERTAINMENT “ … SALAAM “ Mo BETTER “ AKBAR .. I LOVE COMING HERE ALMOST EVERY DAY DURING MY TIME FINISHING UP MY ASSIGNMENT BEFORE I GO BACK TO LOS ANGELES ( I LOVE L.A) FROM DAY ONE I LOVE THE ATMOSPHERE AND I GIVE THE STAFF A BUNCH OF CREDIT FOR BEING ENTHUSIAST SO EARLY & MUCH MORE THAN THE COFFE THESE GUYS HAVE MADE MY DAY !!! BEFORE IT STARTS… THANK YOU SO VERY MUCH & SHOUT OUT TO THE MANAGER DILLION FOR BEING ENGAGING WITH YOUR TEAM & BE WILLING TO BE HUMBLE AS A “ TEAM PLAYER “ AND I SEE THEY APPRECIATE LOYALTY… PPL ALWAYS REMEMBER HOW YOU MAKE THEM FEEL & CUSTOMER SERVICE IS NOT EASY & THANK YOU FOR HAVING “ EMOTIONAL INTELLIGENCE “ SOMETHING ME & DILLION & THE TEAM TALKS ABOUT… WISH U THE BEST & YOUR STORY FROM MY EXPERIENCE WILL BE TOLD … THANK YOU … SALAAM “ MO...

They took care of me after the downtown "Pearl St. Albany, NY store was so disrespectful. Rude and ghetto acting. The girl threw the correct made coffee and cup into the sing then started remaking my coffee wrong again. At that point I told her to refund my money. I told the male cashier who took my order that he should have completed my coffee but the girl took it but shook it up which I asked them not to do. She also said that the cashier can't leave the register. From my hundreds of visits to Starbucks ordering coffee. The cashier has always made my coffee order. Thanks for refunding my lil ol $3.03. As you said you would do Which is half of what you probably make. I'll never go to that...