Pour House — Restaurant in Town of Hamburg

Revised 10/25: Food is typically excellent regardless of who is working the kitchen; however, service varies GREATLY depending on the night.

A group of us are normally regulars on Wednesday nights. We will not be coming back anymore.

The night started with the cook (not sure of name) rolling his eyes when we ordered our food. We order the same thing every week—nothing new, no ridiculous requests, everything ordered from the menu. When we paid, we left a 25% tip and proceeded to listen to the bartender complain to other patrons about how rude and cheap we were for only leaving $14 on a $60 tab. Mind you, the bartender was chastising us to the people at the bar so openly and loudly that it was heard from the restrooms. We mentioned her that what we left is far above the standard 15-20%, she responded she “doesn’t think in percentages”… huh?

Interesting way to treat your regulars who ALWAYS tip you 20-30% every week. Enjoy the $0 you’ll be getting from here out. Taking business elsewhere.

Original review: Some of the best wings in Buffalo when Tom is working...

Local casual dive bar open late with good wings. They also have a dog friendly patio for the warmer months. It’s a local bar with tv’s, jukebox, dartboards and bar food. This place is hit or miss but you aren’t here for amazing service or ambiance. If you come later it is usually busy and might take little while to get a drink. You never quite know what will happen here as it’s a bit divey and often attracts young clientele. Tonight we stopped by for a drink after dinner and someone threw up from the side door across the outdoor patio at 9:00pm. That isn’t always the case but it’s not a surprise. It was busy and we waited a little while to get a drink but were lucky enough to get a table. Definitely an interesting place to people watch.

Most important this place is cash only. Plenty of parking...

Steer clear of Wednesday Taco nights! The bartender & cook will treat you like an inconvenience. Went there for a couple tacos & some side orders & left a 25% tip only for the bartender (Tanya) to talk trash about our group and how we didn't tip enough. Not to our group or anyone involved in the tip, but to other patrons at the bar when she thought we were out of earshot. In addition, when the cook found out we were ordering food he rolled his eyes and acted annoyed like we were bothering him from doing nothing. I can't say we'll be Wednesday regulars after tonight. . . .

Edit: Any other night that I've came in the service is fantastic & the bartenders are very friendly! Still one of my favorite places to go for cold drinks & great...