Burger King — Restaurant in Town of Hempstead

My boss and I purchased 2 meals as a late lunch at about 3:30pm when BK was not busy on 8/17/22. We both got our orders fairly guick. By the time we settled down at a table after pouring our own drinks from the self serve soft drink machine, we discovered that both of our orders were incorrect! I ordered the Impossible Whopper meal with a medium drink and fries. What I actually got was a regular beef Whopper meal. My boss ordered a Whopper meal without lettuce, tomato or mayonnaise. What he got was a fully loaded Whopper with everything it usually comes with. Since we had just come in to take a quick break from work, we decided to just eat what we had been given because it just wasn't worth the time and effort to complain and wait again for new orders. We left in time to finish the work calls we still had to make before 6PM. In short, error was not the worst think that we could have experienced. It was just a big disappointment that we didn't get what...

This Burger King seems newly built and has a great indoor play space for my 4 and 5 year old. We were just there on SUNDAY 11/19. I was not happy to be singled out by a BK employee there. There were several children and two other tables occupied by other customers. The BK employee approached me and asked why there were two juice boxes on the floor. I did not see them from the angle I was sitting...my kids did have two apple juice with their kids meals and only one was on my table but as to WHY I was the only patron asked that question...they are children having a blast with newly made friends. I always clean up or have my kids clean up before we leave but they were still playing and I don't appreciate being the only parent singled out. She could have saved her comment for her superior if my kids were the...

Would love to say good things but the food has always been Luke warm or cold when my family and I order here typically during dinner hours. Don't know what's going on with that.

One thing I positively DO NOT like is their custom and practice of having drive-thru customers pull away from the window without their food and park in front and wait... They literally asked me to do this on 2 occasions when there was no one in front of me and absolutely no one behind me on line. I was the sole customer at the drive-thru. This kind of thing absolutely removes the urgency of getting your food to you quickly and removes any chance of you correcting your order when they inevitably get it wrong... Then you've got to park and enter the store to wait more. I prefer to check my order at the window so It can be...