Burger King — Restaurant in Town of Hempstead

This by far is the worse place to eat .The staff speaks no English and have poor customer service skills .I ordered a burger and it was not cooked. It actually was almost raw . I took the burger to the Manger and explained that it was not cooked At this time she turns to the staff speaks Spanish . The staff member then says to me is this done with a atitdue . This location is prime because it's right near Baldwin train station. Due to my connections I will start to a petition to make sure that all races should be employed . There is serious problem at this location. The Manger that was on staff at 7 pm has no control of the employees . She was very rude and spoke no English . At this present time, my team and I will try to get together with the regional manager. The entire staff needs to fired. I was at this location at 7pm today. If any English speaking person has any authority there, fire the Manger and staff . Rude employees English or not is unacceptable . Do the right thing, hire English speaking employees .. Remember it's...

Subject: Complaint Regarding Customer Service and Double Charging Incident at Burger King on Grand Ave

I am writing to express my concern regarding a recent experience at the Burger King location on Grand Ave. The level of customer service I received was unsatisfactory, and I was charged twice for a single meal.

The staff appeared inattentive and not fully engaged in their duties, which led to an unpleasant dining experience. Moreover, I was billed twice for one meal, an error that is both inconvenient and unacceptable.

As a loyal customer, I urge you to address these issues to enhance the overall service quality at this location. Ensuring that staff are attentive and accurate in their transactions is essential to maintaining customer trust and satisfaction.

Thank you for your prompt attention to this matter. I look forward to a resolution and...

I keep forgetting to make this review i went about a week ago. Anyways, the food was very good, nice and fresh but the service? Wasnt good . My order was taken BY A MANAGER! Her name tag said, “Jennifer”. She kept walking away from the register while i was taking my order, she misunderstood something i said and told me, “well you should’ve said that” after i corrected her and when she brought me my drink i told her no ice (like i requested at the register) and she looked at me and completely ignored me. That was one of the worst experience i ever had. I wasnt nasty towards her AT ALL I patiently waited for my food but before i left i told her, “you were very rude” . She just looked at me . No i will not be...