El Guadalajara Bar & Grill — Restaurant in Town of Hempstead

I just dined there today with my husband. First and LAST TIME EVER. We asked for a window seat and were told by the host (I guess his name is James, based on the past reviews) cold an dry that ' all my seats are for more than 2 people' there's no seat by the window. No apologies. First blow... Second blow, the waiter comes, no smiles on face, almost as if he was doing us a favor to take our order. When I tell him 'we are vegetarians, what would you su... ' he doesn't even let me finish my sentence and rudely mentions 'everything is in the menu' . Third blow: a couple comes literally 5 minutes after us and are being ushered by the host to a window seat. The table of 4 was separated in 2 tables of 2 .... and the best of all, I was so outraged by this behavior, I mentioned to James that we had asked for a window seat and it was not given to us. To this, he replied 'oh, someone stepped out when you were walking in'. I was not going to let him walk over me so I told him that it is untrue to which he said 'Oh, I have it on the camera, you want to see it?' No apology, no humility in behavior, just plain and simple RUDENESS. It's a SHAME that restaurants owners allow staff to be so arrogant with their patrons. Retail business life line is 'smile and make thinks work' if it was really the case that a couple was getting ready to walk out when we walked in, James could have simply offered us to wait for a few minutes so that the table could be made ready for us. OWNER, your 'manager' doesn't seem...

Terrible . I was treated terrible due to my gender. The waitresses were rude & discriminatory. The males were not expected to pay the bill until they left however us as females were expected to pay as soon as we got the services. 4 waitress put their mouth on out hookah once we confronted her she gave us a disappointingly reaction &n told us to leave if we did not like it. Due to covid I was very uncomfortable. Furthermore, I spoke with the manager & he hanged up on me & did not offer no resolution....

Let me start off by saying optics can be deceiving. If you crave satisfying food and good drinks ample parking this is place you should strongly consider. Clear your mind and focus on the company you're with and good and drinks and guarantee you will enjoy your time. When the cravings hit I would def. Be a repeat customer. Only gave 4/5 stars cause I felt it they made a few ascetic improvements they would be the talk...