Freeport Deli & Grill — Restaurant in Town of Hempstead

Just got off the with them. They need to find someone else to answer the phone. When running a business it is important to get the customer to say yes and make purchases from your company. The person who answered said everything to make me say NO. SHE EMPHASIZED THAT BECAUSE I WAS IN A HOME/RESIDENTIAL AREA MY DELIVERY WOULD TAKE LONGER. SHE MENTIONED THAT THEY ONLY HAD ONE DRIVER AND THAT HE WILL PRIORITIZE COMMERCIAL AREA DELIVERIES FIRST. SHE WOULD ONLY TAKE MY ORDER IF TIME WAS NOT AN ISSUE. I have...

It's a great place, very good food, good atmosphere, I don't want to say anything negative, almost everyone there is very pleasant,but there's one guy there, who isn't too pleasant when I call or go there, the larger Spanish guy, he has been there while.. I remember one time years ago, a female customer came in, and he was cursing her out in front of customers. He acts like he doesn't like his job. That turns customers away ...he needs to either change his attitude or find a...

Called three times, the phone just rang. Went in and had at least three people who ordered after me leave before me. Stood there for close to thirty minutes. When I asked the first time where my food was I was told it would be out in 5 more minutes. 5 minutes later, I still have to wait because they need to make more batter! COMMUNICATION IS KEY. I know we're all trying to do our best but the blatant disrespect I...