The Dover Group — Restaurant in Town of Hempstead

Whatever you do, DO NOT host a party here (or probably at any County Park). If you want to bring in ANY entertainment from a DJ, to catering, a magician, blow ups, etc...you are required to use one vendor only. The County parks are all "in bed with" the Dover Group who provides kickbacks for every service you pay for. The owners of The Dover Group understand that THE COUNTY PARKS are their customer....not the consumer paying for their services. So don't expect too much customer service.

If you have ever thrown a kids party, you know its pretty inexpensive to get magicians, face painters, balloonists for 2-4 hours. With Dover Group, the prices are inflated 2-3 times. It is $375 for an hour w/ a magician. A Face painter is $295 for an hour. Blow ups are there for 4 hrs and start at $595 and go up over $1000. You cannot bring ANY outside entertainment in, so you are stuck paying inflated prices. Nassau County goes to bid on these things with companies and usually picks the company that will kick the most back to the county so.... spare yourself the price gauging. And forget the cost to cater, your better off cooking on the grills provided or cooking at home and lugging it in.

As if it wasn't bad enough that you spend $1500 on 1 face painter, 1 magician and the cheapest bouncy house you can find.....if Dover Group messes up your reservation and puts the wrong date on your contract, you are out of luck! Your party has a disaster start when people show up and the kids you invited have no entertainment, so they leave early. If you are lucky, the onsite staff might search for entertainment in the park and send them over to your party when they become free. But don't worry, Dover Group will NOT refund you a single thing because "you signed the contract" and they "accommodated you".

Maybe these were all just hard learning lessons for me, but I could have thrown the same party in my yard for 1/4 of the cost, stress and tears that I spent on the party I recently did with The Dover Group. ...

DOVER GROUP COULD CARE LESS ABOUT THEIR CUSTOMERS! I have a question that I need answered about one of their restaurants Peter's Clam Bar. Over two weeks ago, I sent an email to Dover Group asking for an answer, I got nothing back from them? After a few days of waiting for a reply and never getting one, I sent them another email. Now after two weeks with no reply back, I tried calling them only to hear "leave a message and we we will get back to you" that's an outright lie. I left a message and I still have not heard back from this company! Dover Group seems to forget where their income comes from, THEIR CUSTOMERS! If they think not answering a simple question from one of their customers is the correct thing to do. Then I will tell my friends and family, and also post on the many local Long Island groups I belong to on Facebook and Nextdoor, telling how little Dover Group cares about it's customers! SHAME on...

Can you turn the water back on at the Nickerson Beach dog park? The county said it’s your responsibility, since your company is in charge there. It’s almost 90 degrees, and the water has been off for a week now. The water was shut off after someone asked for the pressure to be increased beyond a trickle. We have a lot of people who are handicapped and/or elderly who are bringing water jugs home to fill them. I am also pregnant and driving water jugs across the parking lot to the showers (which are probably leaking a gallon a minute). We bring our dogs here not just because they love it, but because it provides us with a way for them to get exercise and play that they might not otherwise get. Please turn the...