L.I. Valle Grill — Restaurant in Town of Hempstead

I ordered a family meal with yellow rice From this restaurant, when it was delivered we noticed they did not include bean sauce, when We called them they told me bean sauce does not come with the family meal because the yellow rice has beans in them already and if I wanted the bean sauce it would be 3 dollars more from the family meal Price. . I don’t know about you but bean sauce is a staple with most Spanish meals and this meal ( Roasted pork with yellow rice or anything with rice) was extremely dry without it, we ended up tossing the meal in the garbage. they don’t think bean sauce should be included in their family meals, and if you want bean sauce they will charge you more for wanting it. I feel this review can help those who would be as disappointed as we were to find out Bean sauce is not included with meals Especially the meals that have yellow rice because this restaurant told me the peas in the yellow rice...

Worst restaurant in the area. I have ordered many times and the food is served in small amounts compared to the prices that customers pay for. Just now i had an order for breakfast which was pancakes, eggs and bacon with a milkshake. The bacon was all burned and the eggs were fried instead of scrambled. The papaya milkshake was super watery and did not taste like papaya at all. For this order they charged me 29 dollars which i think it’s absurd considering they only sent 3 pancakes, 2 eggs, and 3 strips of bacon. It’s not the first time i have had disappointments in the orders. But, Today was the last straw. I am never buying from here the only good drink they have is the green nutrition shakes. It’s disappointing that if you complain they won’t refund nor make the right changes to accommodate. They should just close and find another type of business to offer...

Sad this place has to go by 2 names. But I must have the same review as I posted earlier. This place is unacceptable with their behavior. If this lady thinks it was funny to laugh at me and tell me me she forgot my order and sold out, when the place was empty one morning, this review isn’t and I’m sure going to make sure everyone knows to avoid this place going forward.

Placed an order over the phone, arrived to pick up my food and was told by the lady that she forgot and she now has no more food to give me while laughing. Absolutely disgusting behavior and attitude. No other customers inside for something like this to have happened But maybe now I see why this place is dead and undeserving of anyone's business. I'll make sure to let everyone...