McDonald's — Restaurant in Town of Hempstead

It is 8:50 in the morning when I approached the drive-thru window at this location and the employee taking orders must have been having a bad day. She rushed her morning speech so I couldn't hear her. As I went to order breakfast because she was mentioning lunch to me... (again at 8:50 in the morning) she didn't give me a chance to complete my order. Before I could continue to tell her what else I wanted, she rushed my order and told me to "pull up to the window" then told somebody else to come finish my order. I don't understand why I was receiving this attitude from her, especially this early in the morning. Instead of me letting her predict my day, when I approached the window I actually asked the person at the window who seemed to be her supervisor is she okay. He shook his head yes and continued on. I didn't feel the need to recieve this attitude from someone this early right before I had to start my own shift at work. I just wanted something to eat and her attitude turned me off. Not the best customer service so early in...

Mcdonald's in my opinion has made a huge mistake. The sunrise highway Rockville Centre location has totally changed. They closed for weeks to do a total renovation. It was not for the better. They took a very comfortable atmosphere that was pleasant to sit in and made an austere ,cold, miserable place. As per Mcdonald's new policy the drink fountain is gone. Very poor corporate choice. Food is the same . Front counter was changed so when entering in early morning you are blinded by the sun. The menu board was changed and is extremely hard to read especially with the sun. They closed off the kitchen. Very unusual. What are they hiding? Handicap parking is available. I drive from two away to use this Mcdonald's. It was always my favorite. The staff was welcoming and pleasant. Now I don't need to make the effort to use just this Mcdonald's. Whoever did the design needs to go back to design school. Again they should have left what was not broken untouched. Poor...

I come here all the time and usually don’t have a bad experience but this time I was extremely disappointed. I use mobile order when I buy food from McDonald’s because it’s easier. I ordered McDonald’s breakfast at 10:49 am I live exactly 3 minutes away. I get there and the drive thru line is long and there’s cars in the mobile order pick up spot so I wait on the drive thru line and by the time I get to the speaker by 11:04 she tells me she can’t fulfill my order because it’s after 11 am. Mind you I already ordered it so not only should it not be an issue but I would’ve easily been there before 11 if the drive thru wasn’t long. Incredibly ridiculous and was not helpful what so ever obviously they could’ve given me the food or charged me for it through the system instead of the mobile order but didn’t care too… drove all the way to Freeport where they do 24/7 breakfast and will not be coming back. Told her I’d be writing a review and she said that’s ok!...