Two Cousins Fish Market Inc [Retail Location] — Restaurant in Town of Hempstead

It pains me to write this review as I’ve frequently used this location as my fish monger for many years. I was there last week to purchase some Pompano. In the store I was assisted by a nice, patient and helpful teenage kid. He went above and beyond to get me extra fish from the thawing water bed and helped to bring my fish to the front for payment and the back for cleaning. The cleaning crew per usual were efficient and polite.

The issue that leads to my dismay was my interaction with whom I presume is the owner/manager. I say this because he’s the consistent person I’ve interacted with for over 15 years- a big guy with white hair who always sits at the register. I’m not sure if he was having a bad day, however he was particularly grumpy and unreasonable when I came back into the store after having my fish cleaned to buy a little bit of ice on the top of my bag so I could put my $150 worth of Pompano (we were gearing up for a large party) in my cooler. He said the 7/11 is down the street and asked the young teenager to just put a little bit in my bag. Here’s where he went wrong in my opinion. I walked back into the store, totally willing to purchase ice. He never asked, but assumed that I was asking for a free ice, didnt even look at me, caught an attitude, and suggested that I go to 7/11. Maybe he was having a bad day- as I heard that earlier that day two patrons refused to let the gentleman in the back clean their fish because as they put it, the women didn’t want anyone black or Latino touching their fish. This is all so unfortunate that we’re living in a time where people can’t just be kind to one another. This is not what America stands for!!

Point noted to the proprietor of this business— I will not frequent your store anymore and going forward I will just go to CF Clark in Franklin Square on Franklin Avenue the wholesaler who has been providing some really fresh cuts (albeit flash frozen) without the attitude. This is sad because I intentionally travel all the way from Queens to freeport to get our Pompano.

Peace be with you two cousins. I hope you read this with the purpose intended and self-reflect on how your actions can have a negative impact on...

I’ve been going to Two Cousins for years since Fiore Brothers closed after Sandy. All was well then all of a sudden they wouldn’t let anyone wait in the fish cleaning area. I used to spend on average $100. A visit. My last visit I bought 2 Lbs of jumbo shrimp for 25 dollars and after cleaning I was sure the package was “Lite” (missing product) I let it go being I was in a hurry. This Friday July 5th again I bought 2 Lbs jumbo shrimp and took them to the cleaning station I sat in the car / my wife came with the cleaned shrimp and immediately I knew I was robbed ! I told her to go back in the “front to have it put on the scale again” on the way in one of the workers said what is wrong? She explained and handed him the bag he said you’re write this is not 2 Lbs. then the “big guy” white hair / mustache who sits behind the register says lets weigh it. From 2.04 Lbs it weighed 1.6 Lbs almost 1/2 lbs “disappeared into thin air” he then tells her the most bogus story about how cleaning them the “heads, poop, and shells” is why almost half a pound was missing. I went back into the Fish market myself and he tried the same bogus excuse on me , except I’m a fishing fanatic and am good at sizing up weight. I put the cleaned shrimp on the scale and told him “these are shrimp tails, no heads and that shells are paper thin weighing nothing” if anyone has ever cleaned shrimp, I have and use the shells to make stock they are almost weightless ! So I told him at this rate your employees go home with pounds of everyone elses products. I made it clear I was disappointed, furious and would find another vendor. Don’t get robbed, either stand In the cleaning area or just go to another vendor. His seafood is just as fresh as any other vendor. It is NOT Brought in by boat “fresh daily” is bogus I know I live in Freeport . Sincerely disappointed and robbed,...

First off i want say I love getting my seafood at two cousins. Consistently fresh fish, shrimp, everything inside the store is great. Danny is always friendly, very personable, and very knowledgeable. I've been going for over 10 years. Thats my go to spot. I went in there Monday, April 21st. I bought a whole salmon and 2 pounds of shrimp. I spent over 150 dollars. I went to the back to get my fish fileted and cut into pieces. What is the matter with this guy Julio?! He didn't cut the pieces great and he took the skin off. It may sound like not a big deal but to people who really love fish that skin is the best part. I didn't notice until the store was closed because if I had noticed I would've drove the 30 min it takes me to get there, to complain. This guy Julio is very dry and very rude. I even spoke to him in Spanish to make him feel comfortable because I know his English isn't the best. He was still very dry and gives you this look like your very presence bothers him. I am very upset that I come in to this establishment and spent a good amount of money and this guy Julio treats you with the disdain that he does! I've spoken to a few customers and they all say the same thing about this guy Julio! He is a problem. I could go to my local stop and shop and get my salmon from them. Its 5 min away. It's decent salmon. But I don't, I go out of my way, I drive 30 min to freeport because two cousins has the best fish. This was very off putting, the experience I had yesterday with this guy Julio! I have 14 cuts of salmon that I want to throw in the garbage. Highly upsetting. It is like going to a restaurant and asking for your steak medium rare and they bring it out well done. You just don't want to eat it. It ruins the whole steak. It's still a steak, but it's not what you paid for. I...