White Castle — Restaurant in Town of Hempstead

Awesome APP easy ordering and OUTSTANDING EMPLOYEES. Restaruant is the cleanest fast food establushment i ever have been in I received from white castle becayse i had 2 orders placed, i thought i cancelled the first one but u guess i didnt. The young gentleman worked with me and corrected my order WHICH OTHER PLACE HAS SOMEONE CALL YOU TO CONFIRM YOUR ORDER? THATS RIGHT NO ONE BUT THUS WHITE CASTLE. THEY'RE 3 OUTSTANDING EMPLOYEES WHO WERE CONSTALLY WORKING SS I WAITED NO WONDER WHY IT WAS CLEAN. The floors weren't sticky under your sneakers like the Oceanside McDonald's. I will be coming here more often just because of those 3 amazing happy employees.

If white castle corporate reads I want to see that they acknowledge amazing employees who went above and beyond they're job to make sure their customer was leaving happy (me? I was blown away) this restaraunt is 3.5 miles from me McDonald's is less the a tenth mile, but their employees are NOT people oriented they work robtically they seem to be always wearing a scowl. The 3 workers at white castle worked well together seamlessly. I will be going back...

I was there on Wednesday after enjoying the day on the beach and had never been into this White Castle before. I was pleasantly surprised with how clean andwell-kept everything was. Other places I had been to in the past were certainly less than what you’d hope for. I immediately took notice to Carlos, who was making food at the prep station, but then came over to take my order when he saw me at the counter. He then proceeded to help his other coworkers, and overall had a charming personality, which made me happy to be there, and I’m sure his fellow staff were feeling the same. He handled the ordering process, along with checking in with me as I waited, and finally presented me with my food when it had finished. The entire time, he was very professional, positive,and always smiling. If it wasn’t for his uniform, indicating to me that he was just another employee there, I would’ve thought he was the manager. He very clearly has management talent and skills that I’m sure will open doors for him one...

I have been going to this location since 1975. NEVER had a bad experience since they built they the third building on this property. Why they build it, I have no idea. Any Way, since this new building, I have NEVER had a pleasant experience here. It seems to be where they only hire from the "Work Release" program and each parolee stays for almost 2 weeks, thus insuring you an inconsistent and unpleasant experience every time you go. Well, Guess What... Was just there and walked out. Some dude wanted his money back because he was there a very long time and just wanted to leave. Everyone else just looked miserable!! Well not everyone, those behind the counter were having what looked like a party. I was at least a once a month customer at the Lynbrook WC for Decades. Since the new building, I try once a year and it SUCKS every time. So Sad!! Breaks my high...