Wendy's — Restaurant in Town of Henrietta

I hope to change this review if things improve, but on multiple occasions since the hours have changed to the place closing at midnight, they say that they're closed when it's still a half hour until more until the reported closing time. One of these times they stated they had no food ready because they were shutting down for the night, which felt more reasonable. They even offered me a crispy chicken sandwich, since that was all they had ready at the time. (Not for free, obviously, but as something I could order. I declined.)

But when it's around 11:20 PM, and you close at midnight, you should not be "closed". It feels like the late night staff are just closing up early so they can go home early. I know how bad late night shifts can feel, I used to work at this location myself, but I'm almost positive the district manager, and even the head manager, don't know that the late night staff are pulling this.

If you can't keep the place open until midnight, don't report your hours as open until midnight. Especially when there's time-dependent coupons that people plan to try and...

Thank you Wendy's at 3050 Winton Rd, Rochester, NY 14623 for finally making me stop going out for any fast food! No more will I spend $23 thinking that I will take a break and feed myself quick and easy as it is always a disappointment. Why would anyone spend such money to get a wrong order luke warm sandwiches and actual COLD french fries.

Why???? There is absolutely NO Reason for anyone to so. For $23 I can buy everything I need to eat bugers for severals days, and make them just the way I like them without leaving the comforts of home and wasting time and gas.

As someone that use to cook for a living, there is simply no excuse.

Stay home people, stock up, plan ahead and save money and satisfy yourself, while trusting your own food source and knowing it was made with care.

See how much money you save and how much less you complain.

I...

Just left this location. The speaker wasn't working. Couldn't hear a word the person was saying. Very muffled and quiet. I thought I heard the person say, pull up to the window. I pull up to place my order and the person says they were trying to tell me to wait to place my order... The line is completely empty and has been for several minutes... No idea why there would be a wait, but then I try to place the order at the window and the person tells me to pull around again, and someone has pulled up behind me... The person also had the AUDACITY to tell me the speaker is working just fine, because they could hear ME, as if they don't understand that it's TWO WAY lmfao... This is why you pay fast food workers minimum wage. Whoever is working the drive thru at 4:45 should be fired. I just left and took my...