Starbucks — Restaurant in Town of Huntington

Sadly, I went from loving this location when it first opened for it's convenience, to no longer wanting to go to this store! I have had two experiences recently that left me very unhappy... And quite frankly was not up to the high standard that I'm used to from Starbucks! The women working at the end of the night at this store are extremely rude and unprofessional. I spend $10 every night on my way home from work at a starbucks... And I always pay cash! I do not own a credit card and I do not have a debit card, therefore I only use cash! During both incidents, they took my order at the window, and then proceeded to ask me if I had a card to use because they were not going to be accepting cash. It was 9:10 the last time I was there... 20 minutes before closing, and they refused to take my order because I only had cash! This happened to me twice! The last time I had to wait behind another car that was actually receiving their order! I will never again go to this store! The first incident, I tried to use a gift card because they refused to take cash and it wouldn't go through so the manager basically threw the drink at me and slammed the windows closed ....which left me confused and quite upset!!!! I will never ever again go to this store! They definitely need new employees, and a much more competent and professional night manager!! Turning customers away is ridiculous! I work all day, and I look forward to my coffee on my way home. It was too late both nights to go to another location, and with the amount of money I spent there weekly, it just left a bad taste in my mouth. Worst experience(s) at a...

I went to the Starbucks nearest to my job like I do most mornings same one every day i waited on line which wasn’t too bad it was moving fast I’ve noticed now twice that the lady at the window never says hi or your welcome and I think she was on the phone cuz she was talkin about babysitting or idk anyway what really bothered me is that this is the second time I order a drink here and theres like a quarter of my drink missing and I don’t even think i got exactly what I ordered because I order the same thing every morning toasted vanilla oat milk shaken espresso it’s always good when I get it. I never have bad service there before but today there was the same person from last time no hello no nothing jus me being friendly to someone that is not I guess. if I wanted a small I would've ordered a small no need to fill my...

If I could give 0 I would. Naven is a terrible store manager. Very mean, racist, inconsiderate and rude. I ordered two drinks from them and informed them that one of the drinks was wrong. Naven told me he made the drinks and there is no way he could have done it wrong. Because obviously he is perfect right? He told me he wasn’t going back and forth with me about something he knows he did correct. He has no customer service skills. He then took it a step further and told me that I always complain. I have been to this store twice…..he must think all black people look alike. He doesn’t know me. He judged me. And then decided he wasn’t going to serve me. I felt like I was in the 70s. Very terrible establishment that I will be complaining about everyday until Naven is out of there. HE SHOULD NOT...